Front of House Manager – Vista Steak and Seafood

Vista Steak and Seafood is a family owned and operated restaurant located on the bluffs of Pismo Beach featuring fresh seafood and quality steaks in a relaxed atmosphere. We are looking for a FOH manager who will help us continue this ocean view restaurant’s success here on the central coast.

Job Description:

Supervise and manage the front of house staff (servers, bartenders, hosts, and bussers) to ensure excellent customer service and guest satisfaction by performing the following duties:

· Set and maintain ambiance and cleanliness in the dining room throughout the day

· Greet and welcome guests as they arrive

· Manage reservations and seating arrangements, ensure guests are seated in a timely manner

· Be able to help and perform any and all FOH staff member’s (bartenders, servers, host, and bussers) duties when needed including expoing in the kitchen

· Handle customer complaints, intoxicated guests, and resolve issues in a professional manner; call emergency services when needed

· Perform various supervisory duties including opening/closing the restaurant, handling large party and banquet inquiries, fixing credit card and guest check issues, and various cash transactions; guest checks, tips, paid outs, counting drawer, etc…

· Take weekly liquor inventory and place orders as needed

· Manage the training of all FOH employees on procedures and company policies

· Collaborate with kitchen staff to ensure efficient service and timely delivery of food

· Assist the GM with hiring, staffing, interviews, orientations, disciplinary actions and office work as needed

· Oversee daily operations and ensure smooth functioning of the restaurant

Job Requirements:

· Friendly demeanor, excellent communication skills, and attention to detail

· Basic knowledge of Excel and Word preferred

· Previous experience in a similar role, preferably a manager or supervisor in a restaurant setting

· Strong leadership and team management skills

· Knowledge of Micros POS system or similar point-of-sale software

· Current California Food Handlers Card and ABC Alcohol Server Certification

· Must be available evenings, weekends, and holidays

Job Type: Full-time

Pay: $24.00 - $28.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Paid time off
• Vision insurance

Work Location: In person