7 Jobs in Peoria, IL
Parker Hannifin - Peoria, IL is Hiring a Customer Service Representative Near Peoria, IL
The Customer Service Representative The role of the Customer Service Rep is to provide stellar customer service to Parker Hannifin's premier customers through online requests, working with the sites/plants, and dealing with the day-to-day challenges and setting ourselves up for success. Other specific tasks can be found below:
• Enters orders into computer system, verifies all information entered, interfaces with shipping as needed and maintains
files for this paperwork.
• Quickly and accurately responds to customer requests.
• Acts as a liaison and expedites process between customer and production.
• Handles cancellations or changes in sales orders internally or externally, and communicates the changes to the related
internal departments or the customer.
• Maintains close liaison with Manufacturing to ensure that delivery dates are quoted within a time frame that is attainable
while following the guidelines of the on-time delivery program.
• Participates in training sessions, meetings, skill building and professional development classes
• Administers customer service accounts of moderate scope, and complexity to achieve division business objectives as well
as meet customer performance expectations.
• Responsible for seeing the direction and oversight of assigned customer accounts carried out.
• Interprets customer requests, monitors performance and delivery, investigates complaints, and negotiates pricing and
discounts based upon predetermined scope.
• Works with Accounting to research credits and debits.
*The above descriptions are not intended to be an all-inclusive list of duties and responsibilities. It is intended to describe the general nature of the position
You should be proficient in:
- Customer Service
Salary info:
$17.11 - $17.11 / hr
Job Summary
Full Time
$34k-43k (estimate)
11/20/2023
07/20/2024
The job skills required for Customer Service Representative include Customer Service, Computer Systems, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
