We are looking for the next talented individual to join our Community Management team!

An HOA management company is hired by a Board of Directors, elected officials representing residential communities. Their responsibilities include drafting and enforcing community rules, resolving disputes between neighbors related to HOA matters, maintaining common areas (such as landscaping and upkeep), and handling financial aspects, including collecting association fees and budget management.

Our ideal candidate has 2 years of experience in the field of community association management which involves managing homeowner and condominium associations. This individual should be very experienced in dealing with association board members and in building business relationships. Experienced in preparing association budgets and financial reporting, compliance, RCW’s and a greater than average technology background is required. Additional specifics about our company and the position are listed below.

Job Location: Lacey, WA
Hours/Week: 40 hours
Salary Range: $62,000 - $75,000 DOE

Job Duties and Responsibilities:

A Community Association Manager is responsible for administering the communications, operations, maintenance, and financial management of approximately 8-15 homeowner and/or condominium associations with the help of an Assistant Community Manager (depending on the size of the portfolio). Specifically, the Community Manager:

• Acts as an advisor to Board and Committee members
• Responds in a timely manner to email and phone calls to board members and homeowners
• Prepares for, attends, and facilitates Board and all Association meetings
• Reviews and interprets governing documents
• Prepares the annual budget for the association
• Monitors association accounts receivable and makes recommendations for collection of past due accounts
• Ensures the timely payment of association expenses
• Initiates and reviews annual association reserve studies
• Ensures that association work orders and repairs are completed as required
• Manages and monitors landscape and other vendor contracts
• Obtains bids from vendors and contractors when needed.

Skills and Qualifications:

• Excellent written and verbal communication skills
• Excellent group presentation skills
• Ability to interact with a variety of board members
• Must be self-directed
• High level of organizational and time management skills
• Higher than typical knowledge of computers
• Works well under pressure
• On call availability for community emergencies
• Evening availability for board meetings
• Ability to travel to various locations in King, Pierce, and Thurston Counties
• Knowledge of Caliber software is a plus

Education:

Bachelor's Degree and experience with associations is preferred, but not required. CMCA or AMS Certification though Community Association Institute is a plus, but not required.

Benefits:

• Medical insurance
• 401(k) with matching
• Continuing education through Community Association Institute
• Work with latest industry technology and systems
• Remote access to all work functions
• Company cell phone
• Friendly and welcoming team environment
• Flexibility in work schedule
• 10 paid federal holidays
• Accrued Personal Time Off (PTO)
• Sick leave
• Family leave
• Mileage reimbursement

Job Type: Full-time

Pay: $62,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• Monday to Friday

Application Question(s):

• How many years of Community Management Experience do you have?

Experience:

• Administrative/Office: 2 years (Required)
• Microsoft Suite: 2 years (Required)

Work Location: In person