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The Director of Professional Services provides the strategic vision and leads service delivery for LaunchDarkly’s Professional Services Organization. The leader is responsible for developing strategies and operations to deliver best-in-class services (i.e., consulting, implementation and enablement services) to help customers accelerate their DevOps transformation. The Director of Professional Services will build and scale a services business, in an innovative, fast-moving, organization to enable customer and company success.
By joining LaunchDarkly, you will work with software development teams at some of the most advanced companies across industries, including Technology, Finance & Insurance, Pharmaceuticals & Life Science, Entertainment, and more. LaunchDarkly is a rapidly growing software company with a strong mission and vision carried out by a talented and diverse team of employees. Our goal is to help teams build better software, faster. You'll join a small team from companies like Atlassian, Intercom, and GitHub, and you'll have an immediate impact on our product and customers.
Pay:
Target pay ranges based on Geographic Zones* for Level M4:
Zone 1: San Francisco/Bay Area or New York City Metropolitan Area: $195,000 - $229,000** On Target Earnings (OTE) includes base pay and commission
Zone 2: Boston, DC, Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Seattle: $175,000 - $206,000** On Target Earnings (OTE) includes base pay and commission
Zone 3: All other US locations: $165,000 - $195,000** On Target Earnings (OTE) includes base pay and commission
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com.
One of our company values is 'Widen the Circle'. Which means we seek out diversity of perspectives to get better results. We understand everyone has their own unique talents and experiences. We encourage you to apply to this role even if you don’t think you meet 100% of the qualifications outlined above. We can find out together if it's the right match for your skillset.
Do you need a disability accommodation?
Fill out this accommodations request form and someone from our People Operations team will contact you for assistance.
Full Time
IT Outsourcing & Consulting
$237k-327k (estimate)
04/21/2024
07/09/2024
launchdarkly.com
OAKLAND, CA
200 - 500
2014
Private
EDITH ELLEN HARBAUGH
$10M - $50M
IT Outsourcing & Consulting
LaunchDarkly is a California-based continuous delivery platform that offers solutions such as feature flag and toggle management for SDK developers and businesses.
The following is the career advancement route for Director, Professional Services positions, which can be used as a reference in future career path planning. As a Director, Professional Services, it can be promoted into senior positions as a Hospital Administrator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Director, Professional Services. You can explore the career advancement for a Director, Professional Services below and select your interested title to get hiring information.