3 Jobs in Norwalk, CT
RBGlobal is Hiring a Customer Service Representative Near Norwalk, CT
Under the direction of the Customer Service Manager, the Customer Support Representative:
- Adheres to the organization’s Service Level Agreement by providing timely responses to incoming customer support tickets. These tickets range from basic to moderately complex application and browser related issues.
- Ensures a high level of customer satisfaction by communicating clearly and accurately.
- Logs all customer contact in the support ticketing system and maintains complete and accurate information.
- Develops and maintains strong technical and business expertise of the SmartEquip applications.
- Develops and maintains a strong understanding of customer’s requirements and processes.
- Actively support the RB Unreserved Commitment to Safety: to send everyone home, every day, the way they came to work, by taking personal responsibility for your safety and safety of your team, co-workers and customers.
Job Summary
Full Time
$73k-94k (estimate)
05/18/2024
07/15/2024
The job skills required for Customer Service Representative include Customer Service, Customer Support, Customer Satisfaction, Customer Contact, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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