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beMatrix USA is Hiring an Account Manager Near Norcross, GA
This position provides exceptional customer service to beMatrix customers. The Account Manager provides comprehensive service to clients from the point of quote creation through invoicing. This position requires the ability to multi-task in a fast-paced work environment while providing accurate product availability information to customers. Account Managers are seasoned problem solvers who are detail oriented and enjoy client interaction via phone & email.
- Communicating with clients to ensure that all of their needs are understood and addressed.
- Building strong client relationships to maintain existing business and acquire new customers.
- Collaborating with various internal departments to ensure that they fulfill all customer requests.
- Resolving complaints and keeping track of all processes that pertain to the client’s orders.
- Acting as the client’s representative to ensure that their demands are met with a focus on improving the customer experience.
- Manage the quote and order creation process within the client provided deadlines.
- Review and verify sales agreements and supplied documents including quotes, timelines, shipping, approvals, and deposits.
- Ensure that all information entered in ERP is accurate and details are provided.
- Collect deposits, based on terms, on orders before sending to production department.
- Confirm schedule for product pickup date and time.
- Provide an exceptional level of client satisfaction.
- Performs other related duties as requested.
- Bachelor’s degree or equivalent work experience in related field.
- 2 years of customer service experience.
- Basic understanding of the exhibition industry, with the ability to become a subject matter expert on the job.
- Ability to work in multiple computer systems and programs including MS Office Suite, ERP, and CRM.
- Excellent verbal and written communication skills.
- Able to prioritize tasks and meet deadlines.
- 1-2 domestic business trips per year may be required.
Job Summary
Full Time
$72k-97k (estimate)
04/16/2023
05/16/2024
bematrix.us
NORCROSS, GA
25 - 50
2012
Private
LANCE WACHHOLZ
$10M - $50M
Related Companies
About beMatrix USA
beMatrix is a designer, manufacturer and distributor of frames, counters, lighting and wall mounting accessories for exhibits and events.
The job skills required for Account Manager include Customer Service, Account Management, Written Communication, Client Relationship, etc. Having related job skills and expertise will give you an advantage when applying to be an Account Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Account Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Account Manager positions, which can be used as a reference in future career path planning. As an Account Manager, it can be promoted into senior positions as an Account Manager IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Account Manager. You can explore the career advancement for an Account Manager below and select your interested title to get hiring information.
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