Overview:
We are seeking a friendly and outgoing individual to join our team as a Host/Host. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and creating a positive dining experience. If you have excellent communication skills and enjoy working in a fast-paced environment, we would love to hear from you.

Duties:
- Greet guests with a warm and welcoming demeanor
- Escort guests to their tables and provide menus
- Assist in seating guests efficiently and effectively
- Manage waitlists and reservations using our POS system
- Answer phone calls and assist with inquiries or reservations
- Collaborate with servers and kitchen staff to ensure smooth operations
- Maintain cleanliness and organization of the host/host station
- Handle guest complaints or concerns with professionalism and empathy

Skills:
- Excellent phone etiquette and communication skills
- Strong guest relations abilities to provide exceptional customer service
- Previous experience in a hotel, restaurant, or hospitality setting is preferred
- Knowledge of guest services and food service procedures
- Ability to work well under pressure in a fast-paced environment
- Exceptional problem-solving skills to handle guest complaints or issues
- Proficiency in using Aloha POS or similar restaurant management software is a plus

Join our team and enjoy the benefits of working in a dynamic and supportive environment. We offer competitive pay, opportunities for career growth, and a positive work culture that values teamwork and collaboration.

Job Type: Part-time

Pay: $16.00 - $16.50 per hour

Benefits:

• Employee discount
• Flexible schedule
• Health insurance

Shift:

• Night shift

Weekly day range:

• Every weekend
• Monday to Friday
• Rotating weekends
• Weekends as needed

Work Location: In person