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SUMMARY
The IT Specialist’s role is to ensure proper system operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end user help requests. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level. This includes routine maintenance and computer troubleshooting of PCs, file servers, routers, computer infrastructure, receiving and transmitting equipment, printers, scanners, monitors, cables, wire management, phones, and all related software.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
REPORTING LINE
You will report directly to the Lead IT Specialist then to the Manager of IT.
QUALIFICATION REQUIREMENTS
Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components. Advanced knowledge of basic computer hardware. Experience with desktop and server operating systems, including extensive application support experience.
Working knowledge of a range of diagnostic utilities. Good understanding of the organization’s goals and objectives. Exceptional written and oral communication skills. Knowledge of programming languages preferred.
You will need to be available to work all shifts and have on-call availability.
You must be at least 21 years old. You must be able to obtain and maintain a Level 2 Table Game License through the WV Lottery. You also must be able to pass a background investigation and obtain and maintain a WV Racing License.
EDUCATIONAL AND/OR EXPERIENCE
High School Diploma or equivalent. AS degree in the field of computer science and/or 1 year equivalent work experience and/or A and Network certifications.
PHYSICAL DEMANDS
You will need to be able to stand or sit for prolonged periods of time. The ability to push, pull, kneel, twist, carry and lift up to 25 lbs.
WORK ENVIRONMENT
Will be exposed to working in a noisy, smoke/secondary smoke environment and seasonal elements.
Full Time
$78k-96k (estimate)
02/04/2024
07/21/2024
hoetzinger.com
Colorado Spgs, CO
<25
The job skills required for IT Support Specialist include Computer Science, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Support Specialist positions, which can be used as a reference in future career path planning. As an IT Support Specialist, it can be promoted into senior positions as an Information Technology Auditor Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Support Specialist. You can explore the career advancement for an IT Support Specialist below and select your interested title to get hiring information.
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Quotes from people on IT Support Specialist job description and responsibilities
IT Support Specialist provides a wide range of computer services from basic troubleshooting to complex maintenance and repair procedures.
01/10/2022: Gainesville, FL
IT Support Specialists to work on either computers or portable devices, whereas some others may require their employees to tend to all sorts of requests.
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The IT Support Specialist provides computer support to end users across the College district for computer hardware, software, other technology equipment, and business-related applications.
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These specialists either support computer networks or they provide technical assistance directly to computer users through a help desk.
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IT support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Support Specialist jobs
Employers usually prefer to hire IT support specialists with some sort of formal college education even though training requirements can vary.
02/27/2022: Lancaster, PA
Some employers may accept IT support specialists without formal education who have computer experience and certification.
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Learn about the job description and duties, and read the requirements to start a career as a IT support specialist.
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To have a successful career as a IT support specialist, there are certain skills that hiring managers know to look for, and you must learn it.
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Successful technical support specialists possess common characteristics and aptitudes.
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Step 3: View the best colleges and universities for IT Support Specialist.