SUMMARY

Responsible for beverage service to guests in a timely manner.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

1. Responsible to take beverage orders from guests, communicate orders accurately and deliver orders in a timely manner.
2. Responsible for preparing drink orders when Bartender is not available.
3. Responsible for actively observing guest alcohol consumption, signs of possible intoxication and enforcing company policy and procedure regarding limitations.
4. Responsible for developing and maintaining positive guest relations through helpful and interactive guest transactions.
5. Responsible for, but not limited to, the following: stocking bar items, filling ice bins, emptying garbage, mopping floors, cleaning bar mats and coolers to keep them clean and orderly.
6. All other duties as assigned. 

REPORTING LINE

You will report directly to the Manager of F&B Operations then to the Director of F&B.

QUALIFICATION REQUIREMENTS

• Must have excellent communication skills, be polite, and present a neat appearance at all times. 
• Ability to use all equipment associated with the position, including, but not limited to, bar equipment, POS, cash register.

• The ability to work with others as a team in an efficient manner.
• You will need the ability to read, write and understand simple instruction. 
• Strong verbal communication skills.
• You will need to be available to work all shifts. 
• The ability to work in a fast –paced environment and stressful situations.
• You must be at least 21 years old to work on the Gaming Floor. You must be 18 years old to work in the Mahogany Sports Bar
• You also must be able to pass a background investigation and obtain and maintain a WV Racing License.

EDUCATIONAL AND/OR EXPERIENCE

High School Diploma or equivalent is preferred. Prior beverage experience is preferred. 

CERTIFICATES, LICENSES, REGISTRATIONS

OTHER SKILLS/ABILITIES

Helpful to be TIPS certified, if not training will be provided.

PHYSICAL DEMANDS

You will need to be able to stand/walk for prolonged periods of time. The ability to push, pull, kneel, twist, carry and lift up to 30 lbs.

WORK ENVIRONMENT

Will be exposed to working in a noisy, smoke/secondary smoke environment and seasonal elements.