Weelborg's family of dealerships has a long history of serving their communities with exceptional vehicles and trustworthy service. We live, work, and play in the communities we serve, and, therefore, we strive to serve each and every customer with the same respect we would expect to receive.

Weelborg Chevrolet of New Ulm is seeking a dependable, motivated self-starter to serve as a Parts Consultant.

Under the direction of the Parts and Service Manager, the Parts Consultant sells parts to all customers, over the counter, through the shop or on the phone in accordance with company policies and procedures.

Essential Responsibilities:

This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time:

• Assists all customers (retail and shop) in selecting required parts in a friendly, professional and efficient manner.
• Informs customers of companion part requirements and specials and ensures that the customer is exposed to the full product line.
• Answers phone calls, providing price quotes and other information.
• Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
• Provides high level of service to internal and external customers.
• Pulls and fills orders from stock.
• Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
• Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
• Notifies the service advisor and the customer when special ordered parts have been received.
• Notifies the body shop when all parts have arrived and when they will be delivered.
• Pulls orders for delivery to body shop, making sure all parts are tagged with customer names and job number.
• Follows up on back-ordered parts.
• Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required.
• Replenishes assigned inventory daily.
• Assists outside sales representatives with their orders.
• Makes sure all internal requests for parts are billed on service repair order.
• Receives payment from retail customers or obtains credit authorization.
• Ensures that all charge sales are signed by the customer.
• Ensures that all customers receive their copy of the invoice.
• Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
• Issues and tracks requested shop tools to technicians.
• Keeps orderly records of all repair orders, invoices, insurance estimates and special-order parts.
• Sets up orders for daily shipment, delivery or pick-up.
• Solicits assigned accounts by phone.
• Keeps front and rear counter areas clean and uncluttered.
• Cleans computer terminals and printers daily.
• Participates in all training programs that are made available.
• Keeps current on new products and product updates.
• Participates with the parts manager in maintaining a lost sales tracking program.
• Maintains technical knowledge in areas of responsibility by attending educational workshops, reviewing publications, researching topics, establishing personal networks, and participating in dealership training.
• Other duties as assigned.

An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position.

Required Competencies:

The following are required competencies of the position that must be met by the employee to successfully perform the essential functions of the job:

• Demonstrated proficiency in Windows, MS Office Suite including; Word, Excel, Power Point, and Outlook, internet/intranet and other organizational specific software.
• Attention to detail, strong organizational and time management skills.
• Professional communication skills for both internal and external customers, and coworkers.
• Possess traits of honesty, integrity, creativity and flexibility.
• Demonstrate an understanding of the products sold and the processes involved.
• Ability to read and comprehend standard operating procedures and company guidelines in order to maintain regulatory compliance.
• Ability to understand daily production needs.
• Ability to work independently, multi-task, and prioritize.
• Ability to perform at a high level in a fast-paced environment with the ability to adapt to a continually changing environment.
• Detail oriented, be quality minded.
• Valid drivers’ license and good driving record.
• Punctual and regular attendance.

Education and Experience

• High School Diploma or General Education Degree (GED) required.
• 1-3 years relevant work experience preferred.

Physical Demands - Mental Demands

The physical and mental demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Office – Work is performed in a general office environment with low to moderate noise exposure. May on occasion be exposed to loud sounds and distracting noise levels, such as from office equipment. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch; talk or hear; taste or smell. The majority of the time is spent seated at a workstation with access to telephone, computer, printer, files, and reference materials. Requires frequent verbal communication either in person, by telephone or by use of online interactive communication, to interact with vendors, suppliers, and consultants. Requires frequent written communication by requiring frequent typing and writing. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Working Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Office - This job operates in a professional office environment. Employees will work face-to-face with others on a daily basis. Some may share office space. While performing the duties of this job, the employee is rarely exposed to outside weather conditions and risk of electrical shock. The noise level in the work environment is usually low. May on occasion be exposed to loud sounds and distracting noise levels, such as from office equipment. The employee may be exposed to very low levels of ammonia.

Job Type: Full-time

Pay: $16.00 - $26.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

People with a criminal record are encouraged to apply

Ability to Commute:

• New Ulm, MN 56073 (Required)

Ability to Relocate:

• New Ulm, MN 56073: Relocate before starting work (Required)

Work Location: In person