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Client service specialist
Alera Group Needham, MA
$73k-97k (estimate)
Full Time | Insurance 2 Weeks Ago
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Alera Group is Hiring a Client service specialist Near Needham, MA

OVERVIEW Are you looking for an opportunity to utilize superior client service skills and work one-on-one with clients daily?

Are you driven, self-motivated and customer-focused? If you enjoy developing long-term relationships, constantly challenging yourself, and providing superior client support, then we would like to talk to you! Our dynamic, fast-paced wealth management firm in Needham, MA is looking to expand our team.

We have the tools and resources to help you build a great future while sharing your expertise! RESPONSIBILITIES This Client Service Specialist will be expected to have consistent follow-through with all efforts, build relationships with prospects and clients, and help prepare the Advisor for client appointments.

Other daily, weekly, and / or monthly tasks may include :

  • Receive incoming client service calls in a friendly manner
  • Complete each service request and resolve client issues
  • Input notes into CRM and keep updated records
  • Coordinate and follow up on each client transfer
  • Review application prior to submission
  • Prepare client review summary for upcoming appointments
  • Assist with New Business processing QUALIFICATIONS
  • A team player that must be flexible, enthusiastic and possess an energetic personality
  • Financial Industry experience
  • College Degree preferred
  • 2 years working alongside a Financial Advisor in a fast-paced office environment
  • Insurance licensed preferred
  • Experience with MS Office Suite and the ability to learn new software quickly
  • Strong organizational skills
  • Excellent communication both written and verbal BENEFITS We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

If you're a California resident, please read the California Consumer Privacy Act prior to applying. #LI-AM1

  • A team player that must be flexible, enthusiastic and possess an energetic personality
  • Financial Industry experience
  • College Degree preferred
  • 2 years working alongside a Financial Advisor in a fast-paced office environment
  • Insurance licensed preferred
  • Experience with MS Office Suite and the ability to learn new software quickly
  • Strong organizational skills

Other daily, weekly, and / or monthly tasks may include :

  • Receive incoming client service calls in a friendly manner
  • Complete each service request and resolve client issues
  • Input notes into CRM and keep updated records
  • Coordinate and follow up on each client transfer
  • Review application prior to submission
  • Prepare client review summary for upcoming appointments
  • Assist with New Business processing
  • Last updated : 2024-05-18

Job Summary

JOB TYPE

Full Time

INDUSTRY

Insurance

SALARY

$73k-97k (estimate)

POST DATE

05/19/2024

EXPIRATION DATE

08/18/2024

WEBSITE

aleragroup.com

HEADQUARTERS

DEERFIELD, IL

SIZE

1,000 - 3,000

FOUNDED

2017

TYPE

Private

CEO

ALAN LEVITZ

REVENUE

$200M - $500M

INDUSTRY

Insurance

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About Alera Group

Alera is an insurance brokerage firm that provides employee benefits, property, casualty insurance, risk and wealth management services.

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The job skills required for Client service specialist include Client Service, CRM, etc. Having related job skills and expertise will give you an advantage when applying to be a Client service specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client service specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Client service specialist positions, which can be used as a reference in future career path planning. As a Client service specialist, it can be promoted into senior positions as a Customer Service Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client service specialist. You can explore the career advancement for a Client service specialist below and select your interested title to get hiring information.

If you are interested in becoming a Client Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Service Specialist job description and responsibilities

Build and nurture strong personal relationships with clients.

03/06/2022: Boise, ID

Client services representatives manage client relationships and provide customer support.

02/22/2022: Pittsfield, MA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Service Specialist jobs

These positions require familiarity with customer services tools and programs.

01/27/2022: Bradenton, FL

Communicate clearly with customers.

01/17/2022: Jacksonville, FL

Step 3: View the best colleges and universities for Client Service Specialist.

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