Our Customer is a business and financial software company that develops and sells financial, accounting, and tax preparation software and related services for small businesses, accountants, and individuals. They are laser-focused on their customers, live and breathe innovation, and champion those who dare to dream. Their Mission is powering prosperity around the world. They do it by attracting the world’s top talent, bringing vital partners into their global platform, and leaving the world a better place through exceptional corporate citizenship.
We are seeking an Employee Relations Business Partner on a contract basis to support our Customer's business needs. This role will be 100% remote in San Diego, CA.
What You'll Do:
Manage a heavy caseload of employee escalations (for example, workplace conflicts, concerns about an unfair or negative work environment, consultations on corrective action), working both autonomously and with others, including other members of the Ethics & Investigations team, HR Connect team, HR Business Partners, and managers and employees
Work on special projects, as assigned (for example, drafting and updating playbooks and protocols, revising policies, and drafting manager guides)
Build capability for managers through individual cases and project Must Haves:
5 years of Employee Relations or equivalent experience
Extreme ownership of execution and operational excellence, including following and contributing to updates to protocols and playbooks and use of technology to manage cases
Strong interpersonal skills and the ability to interact and communicate verbally and in writing effectively with leaders, members of management, and employees Strong critical thinking and analytical skills
Ability to build human connections easily and deep emotional intelligence and objective empathy
Data-driven mindset, including using data to better understand the case and organizational insights
The ability to see situations from all perspectives and work through conflicts and complex performance concerns for the best possible outcomes for everyone involved, with consultation and oversight from more senior team members or managers
Learning and growth mindset, including understanding trends and continuously seeking to improve yourself and the experience for employees Education:
B.A. degree required
M.A. or J.D. preferred
Hours & Location:
M-F, 40 hours/week. This role will be 100% remote in San Diego, CA.
All applicants applying for U.S. job openings must be legally authorized to work in the United States and are required to have US residency at the time of application.
Perks are available through our 3rd Party Employer of Record (Available upon completion of the waiting period for eligible engagements)
Health Benefits: Medical, Dental, Vision, 401k, FSA, Commuter Benefit Program
Please note: In order to create a safe, productive work environment, our client is requiring all contractors to be fully vaccinated boosted according to the CDC guidelines. Prior to beginning your assignment, contractors will be required to attest and provide proof that they are fully vaccinated boosted.
The salary range for this position is: $130.85 - $140.85 per hour