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Path-Arc
Moorpark, CA | Full Time
$43k-54k (estimate)
5 Days Ago
Quantum-Systems, Inc.
Moorpark, CA | Full Time
$75k-95k (estimate)
2 Months Ago
Quantum-Systems, Inc.
Moorpark, CA | Full Time
$75k-95k (estimate)
2 Months Ago
Path-Arc
Moorpark, CA | Full Time
$42k-52k (estimate)
3 Months Ago
Columbus Technologies
Moorpark, CA | Full Time
$106k-135k (estimate)
1 Month Ago
Customer Service (remote work , no vaccination required)
Path-Arc Moorpark, CA
$43k-54k (estimate)
Full Time 5 Days Ago
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Path-Arc is Hiring a Remote Customer Service (remote work , no vaccination required)

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry.
Customer Service Job Duties And Responsibilities
  • Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
  • Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
  • Ability to learn and follow all customer service procedures and policies
  • Strive to meet and go above personal and team target goals
  • Record, organize and file customer interactions and account changes
  • Able to up-sell if needed
  • Able to schedule call back and appoints to resolve customer needs
Customer Service Job Requirements And Qualifications
  • Previous experience in customer support, client services, sales, or a related field
  • Excellent at communicating over the phone and other communication platforms
  • Basic computer skills and experience
  • Able to multitask
  • Excellent time management and prioritization skills
  • Ability to listen actively, relay information, and answer questions and/or concerns
  • Customer-focused for positive customer experience and resolution
  • MUST RESIDE IN CALIFORNIA
Benefits
  • Health Insurance (dental and vision included)
  • Excellent retirement plan
  • Tremendous upward mobility into other positions and management
  • Flexible hours
  • Remote Position(s) available (work from home)
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Job Summary

JOB TYPE

Full Time

SALARY

$43k-54k (estimate)

POST DATE

06/05/2024

EXPIRATION DATE

06/26/2024

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