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Primary Purpose
Perform installations, maintenance and repair work on any computer related equipment from laptops, desktops, communications equipment (digital & IP phones), tablets (ex. iPad’s), smart phones (ex. iPhone’s), printers, local area networks, any piece of computer related peripheral or software for end users. Respond to maintenance tickets. Provide a high level of customer service to the end user.
Major Duties & Responsibilities
Qualifications
Full Time
$57k-73k (estimate)
06/08/2023
06/25/2024
The job skills required for IT Technical Support include Customer Service, Operating System, Installation, Microsoft Windows, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Technical Support. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Technical Support. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Technical Support positions, which can be used as a reference in future career path planning. As an IT Technical Support, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Technical Support. You can explore the career advancement for an IT Technical Support below and select your interested title to get hiring information.