Technical Product Support Facilitator

Technical Product Support Facilitator Jobs

What does a Technical Product Support Facilitator Do?

The Technical Product Support Facilitator provides employees with technical information beyond their ability to readily locate. Manages dealer and manufacturer technical problems in an expedient and cost effective manner for the customer. Being a Technical Product Support Facilitator requires a high school diploma. Serves as a liaison between the manufacturer and employee on technical problems encountered by the dealership. In addition, Technical Product Support Facilitator typically reports to a supervisor or manager. Being a Technical Product Support Facilitator works independently within es ... tablished procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. Working as a Technical Product Support Facilitator typically requires 3-5 years of related experience, or may need 2 years experience with additional specialized training and/or certification. More
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