4 Jobs in Millington, TN
Strategic Data Systems is Hiring a Customer Service Representative Near Millington, TN
Job Title / Level Customer Service Representative, Secret Clearance Eligible
Clearance Required? Secret
Location: Millington, TN
Compensation: $17.52/hr - $21.63/hr(Depending on Benefit Selection)
% Travel: None
Job Description
Do you have strong customer service skills? Are you looking for an opportunity to assist our Military Sailors and their families? If the answer is yes, then we have a great opportunity for you!
We are looking for a Customer Service Representative who is eligible for a Secret clearance to join our growing team in Millington, TN.
As a Customer Service Representative, you will:
• Join a leading company with a proven record of providing outstanding customer service to our clients
• Join a team of dedicated professionals who care about the quality of our product
• Take pride in being part of a success driven team
• Receive full benefits, PTO, and our 401 (k) Profit Sharing Plan and Trust
A week in the life of a Customer Service Representative:
• Act as the first step in a multi-tiered support to Military Sailors and their families.
• Investigate and resolve customer inquiries via phone, e-fax, email, chat, and other communications channels.
• Utilize various essential software applications including internal and external websites, telephone systems, CRM applications, and other resources.
• Enter applicable supporting information into systems and web forms on an application via computer and all transactions must be conducted accurately.
• Receive training on a variety of relevant military programs and applications to provide the needed support to customers throughout the Continental US and Abroad.
• Work towards opportunities for growth as many agents have been hand selected for Shift Supervisors and/or assigned to Specified Teams within the call center based on skill levels.
Click here to watch a short video of My Navy Career Center. (This link will take you to a new page. Open in a new tab or click the back button to return and apply.)
Job Requirements
• Secret Clearance Eligible
• Four (4) years’ experience, or three (3) years with Associates degree, or Military background a plus.
• The ability to multi-task, prioritize, and manage time effectively
• The ability to work in a fast-paced environment with the flexibility to work nights and weekends
• The ability to type at least 30 WPM
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Job Summary
Full Time
IT Outsourcing & Consulting
$33k-42k (estimate)
02/05/2023
07/01/2024
sdatasystems.com
KELLER, TX
100 - 200
1997
JAMES CHRISTOPHER
$10M - $50M
IT Outsourcing & Consulting
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About Strategic Data Systems
Strategic Data Systems (SDS) has been providing Information Technology (IT) services and solutions since 1997. Today, we provide IT, cyber security, and engineering support to various U.S. Department of Defense organizations as well as other Federal agencies and commercial companies. We focus on our customers and have earned a reputation for exceptional service and responsiveness. SDS also has a patented product called ViewPoint - an innovative technology for instantly locating people and assets indoors.
The job skills required for Customer Service Representative include Customer Service, Call Center, Flexibility, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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