1 Job in Manchester, CT
Eastern Connecticut Health Network is Hiring an Office Assistant Near Manchester, CT
Office Assistants provide clerical and administrative support in medical office settings. They are responsible for greeting patients in person and over the phone, providing information, verifying insurance, scheduling appointments, verifying and updating patient information, collecting co-pays, providing forms for completion, obtaining pre-authorizations, arranging for referrals and testing, obtaining signatures, following established escalation procedures and communicating with office staff and providers. Office Assistants must demonstrate attention to detail, accuracy, professional etiquette and superior customer service skills at all times.
EDUCATION/CERTIFICATION:
- High school diploma or equivalent required
EXPERIENCE:
- Knowledge of medical terminology
- Medical office experience preferred
COMPETENCIES:
- Some knowledge of computer scheduling systems, preferably Meditech and Ntierprise.
- Excellent customer service and interpersonal skills.
- Comfortable working in a fast paced confidential medical environment.
- Must be team oriented with excellent written and verbal communication skills.
- Sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, care, push and /or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination.
- Ability to maintain working relationships and interact with patients and employees on a daily basis.
- Reliable transportation and the ability to float to other offices when required.
- Keyboarding skills.
ESSENTIAL DUTIES and RESPONSIBILITIES:
Disclaimer: Job descriptions are not intended, nor should they be construed to be, exhaustive lists of all responsibilities, skills, efforts or working conditions associated with the job. They are intended to be accurate reflections of the principal duties and responsibilities of this position. These responsibilities and competencies listed below may change from time to time.
- Performs front office desk duties to include verify and updates patient information in the computer, collects co pays, provides any necessary forms needing completion, obtains signatures as necessary.
- Maintain and updates current information on physicians schedules ensuring that patients are scheduled properly and appointments are confirmed.
- Oversees and maintains clean, orderly waiting area.
- Answers phone in a pleasant manner, screens calls and takes messages, provides information and handles patients’ needs expeditiously, escalates potentially urgent patient situations per office protocol.
- Maintain tracking logs as requested by management.
- Supplements office staff by assisting with scanning, photocopying, faxing, and computer input/typing.
- Check patient insurance eligibility.
- Attend meetings as required.
- Primary Care staff participates in Patient Centered Medical Home Care Team collaborations.
- Obtain precertifications for tests, procedures, treatments, medications and hospitalizations as needed.
- Schedule and arrange referrals and outside testing for patients as directed by physician
- Responds to requests including from physician offices and patients to have medical records sent to other facilities.
- Maintain confidentiality and adheres to HIPPA requirements.
- May be required to perform other duties as requested by Management.
Job Summary
Per Diem
$38k-47k (estimate)
05/16/2023
07/20/2024
echn.org
SOUTH WINDSOR, CT
1,000 - 3,000
1910
Private
PETER KARL
$200M - $500M
Related Companies
About Eastern Connecticut Health Network
ECHN owns and operates a network of hospitals that provides emergency care and outpatient treatments.
The job skills required for Office Assistant include Customer Service, Scheduling, Verbal Communication, Attention to Detail, Administrative Support, Confidentiality, etc. Having related job skills and expertise will give you an advantage when applying to be an Office Assistant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Office Assistant. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Office Assistant positions, which can be used as a reference in future career path planning. As an Office Assistant, it can be promoted into senior positions as a General Clerk III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Office Assistant. You can explore the career advancement for an Office Assistant below and select your interested title to get hiring information.
If you are interested in becoming an Office Assistant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Office Assistant for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Office Assistant job description and responsibilities
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Depending on the organization, office assistants, also be called administrative assistants, normally handle clerical support tasks.
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More advanced office assistants could be responsible for running an office, directly supporting executives, and supervising other office employees.
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Office assistants handle organizational and clerical support tasks.
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Office assistants perform various tasks to ensure that the business runs organized and efficient.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Office Assistant jobs
Executive office assistant performance appraisal Job Performance Evaluation Form Page.
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Medical Office Assistant Programs Promote Confident Leadership Skills.
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Medical office assistants need to show some confidence by calming down during stressful and difficult situations.
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Medical office assistants should be active listeners, and must display the skills when communicating with customers, to ensure that they are actually listening to what customers are saying.
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Obtain the recommended certifications.
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Step 3: View the best colleges and universities for Office Assistant.
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