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Patient service specialist
Mediabistro Murrysville, PA
$35k-42k (estimate)
Full Time 3 Weeks Ago
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Mediabistro is Hiring a Patient service specialist Near Murrysville, PA

Customer Service Specialist - Patient Support Social Media Engagement

Your role :

As a Customer Service Specialist-Social Media on the Patient Support Team, you will serve as the first point of contact for patient inquiries, primarily monitoring and replying to first-party social media channels as well as answering emails and phone calls ensuring a high level of customer satisfaction.

You will support patients by investigating and resolving issues and complaints and ensure compliance with quality documentation.

A career at Philips comes with all sorts of wonderful benefits. Be sure to speak to your recruiter about benefit details.

You're the right fit if :

You have 2 years' experience in customer service and call center environments and experience with social media platforms.

You are proficient in using MS Windows, internet browsers (Edge, Chrome), Microsoft Office products (Excel, Outlook, Word, Teams,) and can troubleshoot internet / Wi-Fi, VPN, and other technology independently.

You have an Associate's degree or relevant training / background experience, possessing excellent English language verbal and written communication skills, with the ability to convey information clearly and professionally.

You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this

position .

You have flexibility to work weekdays, weekends, and holidays. Weekends and holidays will be required on an alternating basis for this position.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve.

Do the work of your life to help improve the lives of others.

Learn more about

our business .

Discover

our rich and exciting history.

Learn more about

our purpose.

Read more about

our employee benefits .

Learn more about our commitment to diversity and inclusion

here .

The hourly pay range for this position is $17.20 to $27, plus overtime eligible. The actual base pay offered may vary depending on multiple factors including, job-related knowledge / skills, experience, business needs, geographical location, and internal equity.

In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered.

Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more.

Details about our benefits can be found here.

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.

Additional Information

US work authorization is a precondition of employment. The company

will not

consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Company relocation benefits

will not

be provided for this position. For this position, you must reside in

within commuting distance to Murrysville, PA or Colorado Springs, CO.

Philips is an

Equal Employment and Opportunity Employer / Disabled / Veteran and maintains a drug-free workplace.

It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy / childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and / or local laws.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

Equal Employment and Opportunity Employer / Disabled / Veteran

Last updated : 2024-05-01

Job Summary

JOB TYPE

Full Time

SALARY

$35k-42k (estimate)

POST DATE

05/02/2024

EXPIRATION DATE

06/21/2024

WEBSITE

mediabistro.com

HEADQUARTERS

New York, NY

SIZE

100 - 200

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If you are interested in becoming a Patient Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Service Specialist job description and responsibilities

Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.

02/10/2022: Santa Fe, NM

Patient service representatives smooth out the emotional and mental bumps by advocating for the consumer through all phases of medical treatment.

04/10/2022: Miami, FL

Performs related administrative duties such as the scheduling/rescheduling of appointments, processing of ABN forms, consent forms for services, PAG- patient appointment guide communications, and other related materials.

03/21/2022: San Bernardino, CA

They may collect data on patient encounters and consumer satisfaction.

01/27/2022: Saint Petersburg, FL

This Patient Service Specialist position goes above and beyond the normal duties of a secretary or receptionist.

03/02/2022: Wichita Falls, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Service Specialist jobs

A patient access specialist performs a variety of administrative duties at a medical center or healthcare facility.

03/01/2022: Temple, TX

Conflict resolution, problem solving, communication and coping under pressure are transferable skills desired by many employers As Patient Service Specialist.

01/28/2022: Boise, ID

Created training and organizational development plans to raise patient service satisfaction as measured by survey results.

02/16/2022: New London, CT

Patient care specialists help organize and process paperwork to ensure patients receive the care they need.

03/29/2022: Pierre, SD

Registration specialists help assign beds and carry out procedures to admit, transfer, or discharge patients.

04/05/2022: Fort Wayne, IN

Step 3: View the best colleges and universities for Patient Service Specialist.

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