About us

At Kin Home, our mission is to revolutionize the solar industry by creating innovative, accessible, and sustainable energy solutions that empower individuals and communities. We are committed to driving positive change by fostering a culture of excellence, integrity, and care for our customers and the planet. Through exceptional service, and operations we aim to make renewable energy the standard, ensuring a brighter and cleaner future for all.

Our work environment includes:

• Modern office setting
• Snack provided
• Modern office setting
• Growth opportunities

**Job Overview:**

We are seeking a Customer Service Representative to join our team! The ideal candidate should possess excellent communication skills, some residential solar experience, and a passion for assisting customers. In this role, you will answer customer queries and resolve technical issues through the appropriate channels. A successful Customer Service Representative will have strong interpersonal skills to support our customer needs and expectations.

**Duties:**

- Respond to customer inquiries via phone, email, and live chat

- Provide information about the solar installation process, and solar maintenance

- Resolve customer complaints in a professional manner

- Conduct outbound calling campaigns to promote services, and positive reputation

**Experience:**

- Basic technical skills to assess customer needs effectively

- Excellent verbal and written communication skills

- Proficiency in Spanish or other languages is a plus (Multilingual)

- Familiarity with phone etiquette and customer service best practices

- Previous experience in the solar industry, and customer service roles is preferred

Are you passionate about renewable energy and eager to break into the solar industry? This is your chance to join a dynamic team and enhance your customer service skills in a rapidly growing field. We are seeking dedicated individuals who are enthusiastic about helping customers and excited about the potential of solar energy. This role offers a fantastic opportunity to gain valuable experience in the solar sector and contribute to a sustainable future. If you are committed to making a difference and providing exceptional service, we encourage you to apply for this rewarding position.

Job Types: Full-time, Seasonal

Pay: $13.00 - $19.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year
• Under 1 year

Shift:

• 8 hour shift
• Morning shift
• No nights

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• Call center
• In-person
• Office

Experience:

• Solar: 1 year (Preferred)

Ability to Commute:

• Lindon, UT (Required)

Ability to Relocate:

• Lindon, UT: Relocate before starting work (Required)

Work Location: In person