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GENERAL PURPOSE
Focus on supporting assigned accounts, while also looking for new sales/business opportunities. Develop positive relationships and interactions with customers to understand their needs, provide solutions, respond to inquiries, handle and resolve issues, and ultimately help to achieve sales targets and revenue goals. Help to facilitate and participate in cross-sell opportunities, new account prospecting, and sales calls. Develop knowledge of the company's products, product lines, and/or services; existing customers and potential customer landscape; consumers; the sales process; and industry trends.
JOB DUTIES AND RESPONSIBILITIES
· Act as a primary point of contact for customers and address their inquiries and concerns promptly. Proactively provide information or respond to inquiries about accounts, products, and services or information concerning pricing, changes in service, discontinuance, shipping, etc.
· Collaborate with colleagues and internal groups (operations, logistics, product development, marketing) as needed to solve customer issues and ensure customer satisfaction
· Maintain accurate records of customer interactions, sales activities, and sales pipelines
· Utilize the various systems and processes such as the order process, Salesforce/Power BI, inventory management, logistics systems, supply/demand planning, etc.
· Analyze customer accounts to identify growth opportunities and areas for improvement
· Present and promote products or services to existing customers effectively
· Assist in preparing and delivering sales presentations, product demonstrations, and proposals on existing and new products and/or services. Educate clients on the benefits and features of the products and/or services
· Initiate and close sales calls with customers under sales management or senior team member guidance
· Generate regular reports on sales performance and account status. Interpret sales reports to leverage DFA’s position (e.g., ranking, ACV, market share, sales movement)
· Participate in meetings with the sales team, marketing, and product/service development teams to align strategies and offerings
· Stay informed about market trends, industry developments, and customer needs
· May be accountable for the delivery of assigned volume, profit, and administrative targets for the assigned region or accounts
· The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required
BENEFITS
Full Time
Consumer Goods
$82k-111k (estimate)
05/09/2024
07/08/2024
dfamilk.com
KANSAS CITY, KS
15,000 - 50,000
1998
Private
RICK SMITH
$10B - $50B
Consumer Goods
DFA manufactures and markets cheese, butter and dairy products to the food and beverage industry.
The job skills required for Sales Representative include Products and Services, Prospecting, Sales Presentation, etc. Having related job skills and expertise will give you an advantage when applying to be a Sales Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Sales Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Sales Representative positions, which can be used as a reference in future career path planning. As a Sales Representative, it can be promoted into senior positions as a Sales Manager - Medicare Products that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Sales Representative. You can explore the career advancement for a Sales Representative below and select your interested title to get hiring information.