Raymond Plumbing & Heating located in Lorain, OH is looking to add a part-time Office Assistant to our growing team. Family owned and operated since 1957! We have provided the Cleveland, Lorain and Sandusky areas with reliable and convenient plumbing, heating, and air conditioning services.

Benefits:

• Pay: $15-20/hr; based on experience
• Medical, Dental, Vision
• 401K
• PTO
• End of Year Holiday Party

Responsibilities:

• Answers telephones, directs calls, and takes messages.
• Communicates with customers, employees, and other individuals to answer questions, or explain information, and address complaints.
• Customer Service Representative as needed.
• Operates office machines, such as photocopiers and scanners, voice mail systems, and personal computers.
• Creates, submits, and schedules work orders to/for the appropriate technician or department.
• Maintains and updates filing, inventory, mailing, and database systems, either manually or using a computer.
• Ensures accuracy of the customer information entered into the computer database (i.e., customer email, address, name, phone, job number).
• Gathers pertinent information for the type of call and nature of work to be performed.
• Takes payments from customers and places inside a designated secure location.
• Compiles, copies, sorts, and files records of office activities, business transactions, and other activities.
• Operates vehicle to travel to the other offices, stores, job sites, and the post office as needed.
• Monitors inventory and handles ordering of all office supplies, cleaning supplies, and bathroom supplies and submits receipts to the Office Manager.
• Receives, sorts and distributes incoming mail; prepares and sends outgoing mailings and packages.
• Produces and distributes correspondence memos, letters, faxes and forms.
• Assists Office Manager and Office Administrator as needed.

Qualifications:

• GED or high school diploma preferred
• Two or more years of office administration and customer service experience required
• QuickBooks Experience is a plus
• Trade Experience is a plus

Apply with an updated resume today to join our team!

Job Type: Part-time

Pay: $15.00 - $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift

Education:

• High school or equivalent (Required)

Experience:

• office administration: 2 years (Required)
• QuickBooks: 1 year (Required)

Ability to Commute:

• Lorain, OH (Required)

Work Location: In person