You haven't searched anything yet.
Hiring-Technical/Deskside Support III-Kirkland, WA; 8-5 Mon-Fri-Pure W2 role
Job Title : Technical/Deskside Support III
Location: Kirkland, WA; 8-5 Mon-Fri
Contract to hire is expected
Teams Interviews - 2 ROUNDS
Senior Desktop roles. Must have worked in a large-scale enterprise environment. Would have supported end users and timelines. Work solely alone in their respective offices.
We have 14 techs right now; we meet daily through TEAMS. Will work as stand-alone IT support in the respective offices.
A Helpdesk tech who only worked with remote employees is not going to fit, need to have in person support experience.
Will provide white-glove service to end-user community.
Skills:
• Onboarding/Offboarding people’s access.
• Dell 70%
• Mac 30% - need strong experience here as we’re growing in this.
• Install printers.
• Active Directory – create accounts, assign permissions, move units and accounts through AD.
• Should have ticketing experience, we use SNOW. That is a plus.
• Installing and setting up hardware
• Customer support F2F/physically
• Conference room set up.
• TEAMS
• Troubleshoot outages.
• Lift up to 20 pounds
• We do not configure network gear but should understand how to plug cables into patch gear is a plus. Not programming access points but do troubleshoot connectivity.
• MDM a plus
• Customer support ability should be as strong as technical ability.
• A cert highly preferred.
Regards
Priyanka
pneelam@vsoftconsulting.com
#LI-PN1
Full Time
IT Outsourcing & Consulting
$61k-77k (estimate)
03/24/2024
06/06/2024
VSoftConsulting.com
LOUISVILLE, KY
1,000 - 3,000
1997
Private
RADHIKA VEERAMACHANENI
$50M - $200M
IT Outsourcing & Consulting
V-Soft Consulting specializes in offering information technology staffing services and business solutions.
The job skills required for Desktop Support Specialist include Troubleshooting, Technical Support, Active Directory, Operating System, Cisco, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Desktop Support Specialist positions, which can be used as a reference in future career path planning. As a Desktop Support Specialist, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support Specialist. You can explore the career advancement for a Desktop Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Support Specialist job description and responsibilities
Desktop support specialists often deal with clients who are having trouble with their systems.
04/15/2022: Petaluma, CA
Documents technical support procedures and maintaining customer records.
01/19/2022: Houston, TX
Desktop Support Specialists keep computer networks running efficiently for their organization.
03/03/2022: Saint Louis, MO
They configure end-user software, hardware and upgrade existing client desktops computers for best efficiency.
03/15/2022: Salt Lake City, UT
Desktop support specialists maintain computer networks and provide technical help to computer users.
01/26/2022: Vincennes, IN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support Specialist jobs
Attend Customer service, customer support, and customer experience training.
02/01/2022: Carson City, NV
Gain experience with operating systems.
02/21/2022: Denver, CO
Experience in technical support positions is a plus.
04/15/2022: Clarksville, TN
Practice fixing common computer problems.
03/04/2022: Binghamton, NY
Use past security breaches as learning examples.
02/28/2022: Elyria, OH
Step 3: View the best colleges and universities for Desktop Support Specialist.