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Customer Advocate
$38k-47k (estimate)
Full Time 6 Days Ago
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ImageFIRST Healthcare Laundry Specialists is Hiring a Customer Advocate Near Irwin, PA

Overview:
Founded in 1967, ImageFIRST® is the largest and only national linen rental and laundry service specializing in the healthcare market. Acquired by private equity firm Calera Capital in 2018, ImageFIRST serves medical facilities nationwide providing linen, patient gowns, scrubs, and more while managing their clients’ linen inventory for cost management. As leaders in infection prevention, they currently own and operate the most HLAC-accredited facilities in the industry. With one of the highest customer retention rates in the industry – 97% – ImageFIRST is dedicated to improving patient satisfaction and making staff happy with our white glove service!
Check out our company page: https://www.imagefirst.com/company/
Responsibilities & Qualifications:
Due to continuous growth, we are seeking a Customer Advocateto join our team in Pittsburgh PA,
Monday -Friday Weekly salary based on experience with the potential to transition to a commissioned route

RESPONSIBILITIES:
  • Manage route to maximize efficiency, productivity and revenue
  • Manage load outs, inventories, quality-stains/damage
  • Load unload/truck: organize products; invoices, inventory, maintain route books
  • Truck Maintenance: timely communication of repairs, preventative maintenance, accidents
  • Work directly with customers to ensure customer service, inventory, and quality control is maintained
MINIMUM QUALIFICATIONS:
  • Ability to drive commercial motor vehicle, 26' box truck, for up to 10 hours on a daily basis
  • High School Diploma or equivalent
  • Valid driver’s license and clean driving record
  • Ability to lift 25 pounds on a frequent basis
PREFERRED QUALIFICATIONS:
  • Minimum of 3 years’ of driver experience
  • Sense of direction/knowledge of area
  • Professional Appearance
  • Strong customer service/communication skills
Company Values & Benefits:
Required Competencies:
  • Be Safe: Keep ourselves and those around us safe
  • Be Honest: Be guided by truthfulness in all we do
  • Be Respectful: Value all we come in contact with
  • Be Remarkable: Create a positive moment with every interaction
Benefits:
  • Weekly pay
  • Company Provided Cell Phone
  • Medical, Dental, Vision
  • Pet, Legal, and Hospital Indemnity Insurance
  • 401k (match)
  • Paid Time Off Package
  • Tuition Reimbursement
  • Referral Program
  • Great company culture
  • Collaborative team environment
EOE / Drug-Free Workplace
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law. We are fueled by the talent, passion, and diversity of our associates.

Job Summary

JOB TYPE

Full Time

SALARY

$38k-47k (estimate)

POST DATE

05/18/2024

EXPIRATION DATE

07/17/2024

Show more

ImageFIRST Healthcare Laundry Specialists
Full Time
$156k-204k (estimate)
2 Days Ago
ImageFIRST Healthcare Laundry Specialists
Full Time
$96k-134k (estimate)
6 Days Ago

The job skills required for Customer Advocate include Customer Service, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Advocate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Advocate. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Advocate positions, which can be used as a reference in future career path planning. As a Customer Advocate, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Advocate. You can explore the career advancement for a Customer Advocate below and select your interested title to get hiring information.

If you are interested in becoming a Customer Advocate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Advocate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Advocate job description and responsibilities

Customer services advocates represent the needs of the customer to companies or agencies, ensuring that they receive high-quality service.

04/05/2022: Davenport, IA

Customer services advocates who work for consumer protection agencies might help clients file lawsuits and ensure companies follow federal and state business regulations for fair operating practices.

04/11/2022: Pocatello, ID

They assist representatives as they handle complex customer service situations or take charge of client outreach.

04/09/2022: Oklahoma City, OK

They use data analysis skills to represent customer responses numerically and measure change over time.

04/17/2022: Monroe, LA

Manage and prepare documents for customers and follow up.

01/26/2022: Oklahoma City, OK

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Advocate jobs

Customer service advocates may create new training materials for customer-facing teams reflecting new policies and procedures.

01/26/2022: Columbus, MS

The hierarchy of advocate needs outlines the depth of the various types of needs every customer will have.

04/02/2022: Norwich, CT

A good customer advocate should always try to help customers get what they want at the most affordable price.

02/20/2022: New London, CT

They should also offer different options to their customers.

02/28/2022: Boston, MA

Customers want fresh approaches that are tailored to their specific needs and will not settle for less.

04/08/2022: Youngstown, OH

Step 3: View the best colleges and universities for Customer Advocate.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College