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American Oncology Management Company, LLC.
Hot Springs, AR | Full Time
$108k-129k (estimate)
6 Months Ago
Manager on Duty
$59k-112k (estimate)
Full Time
5 Months Ago
Chick-fil-A Hot Springs is Hiring a Manager on Duty Near Hot Springs, AR
At Chick-fil-A, serving in our team is more than just a job, it's an opportunity. In addition to working directly for an independent Owner/Operator, the Hot Springs Chick-fil-A leadership staff gain life experience that goes far beyond just serving a great product in a friendly environment. Here your work matters! Join a team that cares about your future and will be your partner in creating a better, more valuable version of yourself!
The responsibility of the Manager on Duty (MOD) is to protect the interest of the owner/operator in the practicing and maximizing of operational performance, food safety, product quality, training, profit generating, and business growth procedures throughout their shift (Day, Swing or Night shift).
The MOD accepts the responsibility is to create an environment of care for our team and guests.
The MOD must exemplify the actions, decision-making skills and responsibilities of operating a successful restaurant. Having a keen sales and marketing awareness of the day part or day of the week is key to this leader’s success. Their primary job is setting the overall tone and atmosphere of care in our business during their shift. Operational efficiency, skill development and community building are a constant thought in the mind of this leader.
This hands-on leader must be an effective teacher and must be energized by a quick-paced environment. The MOD must be engaged daily in the following 5 areas:
- Vision
- Support the vision of the owner/operator.
- Commitment to personal growth and development.
- Work with the owner/operator to develop an Individual Development Plan (IDP) for themselves and the other members in the operations department.
- Use communication systems to regularly communicate short-term and long-term goals with leadership team as well as team members.
- People
- Set the example by upholding policies, procedures, and behavior standards.
- Work well with our Leadership Team
- Model and support clear communications between the business areas.
- Publicly and appropriately identify and celebrate team members performance at least once per day.
- Privately and appropriately coach, correct, and document team behavior that is our of line with our policies, procedures, and/or behavior standards.
- Provide daily coaching and development feedback that will strengthen the “self-leadership skills” and operational skills of team members and leaders they work with.
- Embrace continuous improvement mindset for the development all leaders, emerging leaders and employees.
- Quality Customer Experience
- Support and communicate our WINNING HEARTS strategy during your shift. The MOD must ensure a watchful eye on the restaurant at all times.
- Ensure the execution of 1st Mile of service (OE) and that 2nd Mile Service initiatives.
- Ensure all guest complaints are solved using H.E.A.R.D. principles and that we have exceeded guest expectations in our resolution.
- As a steward, oversee all facilities and ensure equipment are in proper working order before, during and after your shift
- Ensure our food safety standards exceed local and FDA food code standards and that all equipment is working properly
- Support continuous improvement plans for quality and customer experience
- Sales & Brand Growth
- Support Brand and Sales growth initiatives.
- Cultivate an environment during shift that leverages our a remarkable customer experience
- Review Scorecard and Scoreboard scores during your shift and ensure existing systems are in place to maximize sales growth.
- Ensure the shift team is trained and motivated to do their part in building sales and outside sales development.
- Financial Return
- Ensure proper cash and coupon management systems (to include change fund) are in place during shift
- Observe for inconsistent cash and coupon handling procedures along with food portioning
- Ensure Opening and End of Day financial reports are performed in a timely manner
- Steward our equipment and financials by supporting closely with the operator and other members of the leadership team to execute continuous improvement plans that maximize our return on investment.
Job Summary
JOB TYPE
Full Time
SALARY
$59k-112k (estimate)
POST DATE
12/02/2023
EXPIRATION DATE
07/29/2024
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The job skills required for Manager on Duty include Leadership, Product Quality, Decision Making, etc. Having related job skills and expertise will give you an advantage when applying to be a Manager on Duty. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Manager on Duty. Select any job title you are interested in and start to search job requirements.
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