20 Jobs in Hendersonville, TN
Nashville Wraps is Hiring a Credit Associate Near Hendersonville, TN
Essential Functions
- Recommend policies and procedures for all areas of assigned work.
- Review pending orders (orders on hold) for credit worthiness of customer placing the order based upon information available in the Customer Database or entered at the time the order was taken. Either release pending orders or continue to hold them until any delinquency is satisfied depending on the circumstance.
- If indicated, notify customer of delinquency, what must be done to bring account to a current status, and that the order may be held until the delinquency is satisfied.
- Research delinquencies involving Customer Care records as necessary. Take required action indicated by the research results.
- In the case of customers requesting Net 30 day accounts, collect required information and, consistent with existing company policies, either grant or deny the terms status requested.
- Regularly call on past due accounts and work with customers to return accounts to a current status.
- Monitor credit card transactions to ensure that orders with declined credit cards are processed in a timely manner.
- Process credit card chargebacks and related requests/transactions in a timely manner.
- Process bankruptcy notices in a timely manner, ensuring that Nashville Wraps’ interests are protected by satisfying all aspects of filing requirements.
- Process returned checks with the objective of having these checks made good by the issuing customer.
- Review proposals from collection agencies, recommending those that Nashville Wraps should use. Manage the relationship with all collection agencies used by the company in such a way that losses are minimized.
- Answer questions from customers concerning their accounts, including reconciling account activity, and providing documentation when required.
- Monitor and respond to customer chat inquiries as needed.
- Process deposits and final charge payment requests for print orders as needed.
- Process Monthly Statements, including verifying them for erroneous postings.
- Initiate correspondence with customers in any circumstance where warranted.
- Train backup personnel as required.
- Other duties as may be assigned.
- Thorough understanding of job aspects, company products and values.
- Strong Computer Skills and Experience in Microsoft Office including Excel.
- Excellent telephone and communication skills.
- Regular and timely attendance.
- Strong organizational skills.
- Ability to multi task.
Working Conditions
- Occasional overtime work will be required throughout the year.
- Work requires extensive use of computers and computer systems.
- Work will be performed in a minimal hazard environment, i.e., general office working conditions.
Management has the right to revise this position description at any time. The position description is not a contract for employment, and either you or Nashville Wraps may terminate employment at any time, for any reason.
Date prepared: January 22, 2023 Approved by: Human Resources
Company DescriptionWe are a market leader in the retail packaging industry. 47 year old company, privately owned, growing and very stable. Friendly atmosphere with great benefits.
We are a market leader in the retail packaging industry. 47 year old company, privately owned, growing and very stable. Friendly atmosphere with great benefits.
Job Summary
Full Time
Wholesale
$36k-49k (estimate)
05/21/2024
07/20/2024
nashvillewraps.com
HENDERSONVILLE, TN
25 - 50
1976
Private
ROBERT MEADOWS
$10M - $50M
Wholesale
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About Nashville Wraps
Nashville Wraps is a wholesale supplier of gift and store packaging products.
The job skills required for Credit Associate include Microsoft Office, Credit Card, Bankruptcy, etc. Having related job skills and expertise will give you an advantage when applying to be a Credit Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Credit Associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Credit Associate positions, which can be used as a reference in future career path planning. As a Credit Associate, it can be promoted into senior positions as a Credit Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Credit Associate. You can explore the career advancement for a Credit Associate below and select your interested title to get hiring information.
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