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Call Center Supervisor
AGR Group Henderson, NV
$57k-78k (estimate)
Full Time Just Posted
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AGR Group is Hiring a Call Center Supervisor Near Henderson, NV

We are seeking energetic and reliable professionals to join our management team. The successful candidates will be responsible for energizing team, hitting daily and weekly targets, and utilizing company policies to solve customer issues. We are interested in hiring individuals with a commitment to customer satisfaction and an ability to make quick and accurate decisions.
We are an outbound call center calling both residential/commercial customers & offering them a choice for what they pay for their electricity and/or gas bill. We will offer paid training and this can take up to 8 weeks and while in training you will get paid per sale for your own production in addition to your hourly pay.
Supervisor Responsibilities:
  • Meeting daily and weekly sales targets
  • Maintain customer satisfaction ratings based on explicit criteria set forth by the company
  • Attend mandatory training sessions to stay updated on product or company policy changes
  • Attend daily manager meetings
  • Training new employees
Benefits:
  • Pay dates are every week
  • Paid Time Off after 90 days of employment
  • Daily cash games, prizes, raffles, etc
  • Medical benefits offered after 60 days of employment
Qualifications:
  • Basic computer knowledge
  • Open availability (M-F 6am-2:30pm)
  • Bilingual a plus
  • 1-2 year experience in a supervisor role
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Job Summary

JOB TYPE

Full Time

SALARY

$57k-78k (estimate)

POST DATE

06/04/2024

EXPIRATION DATE

06/19/2024

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The job skills required for Call Center Supervisor include Call Center, Customer Satisfaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Supervisor. Select any job title you are interested in and start to search job requirements.

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If you are interested in becoming a Call Center Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Supervisor for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Call Center Supervisor job description and responsibilities

The Call Center Supervisor provides supervision and training to the call center staff.

03/24/2022: Lompoc, CA

A Call Center Representative maintains customer databases, fields customer calls, and resolves problems.

04/07/2022: Sumter, SC

A Call Center Team Leader manages a team of call center employees at many levels.

04/18/2022: Miami, FL

A Call Center Manager leads a staff of call center support agents.

04/05/2022: Minneapolis, MN

A Call Center Manager also recruits and trains new employees and tracks their productivity.

01/21/2022: Passaic, NJ

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Call Center Supervisor jobs

An excellent call center supervisor must have customer service and supervisory experience.

01/31/2022: Allentown, PA

Exceptional Communication Skills.

04/02/2022: Brockton, MA

Excellent Problem-Solving Skills.

01/30/2022: El Paso, TX

Focus on Agent Engagement and Retention.

02/28/2022: Olympia, WA

Spend Five Minutes Reviewing Yesterday’s Calls.

03/22/2022: Helena, MT

Step 3: View the best colleges and universities for Call Center Supervisor.

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