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InterDent Service Corporation is Hiring a Patient service representative Near Inglewood, CA
This position is offering a Training Bonus of over $1,000!
30 Days : $500
60 Days : $350
90 Days : $175
Do you find fulfillment helping others? At InterDent and our dental brand Gentle Dental, our priority is our patients, and providing them with the highest standard of care.
Our relationship with a patient begins early on with a phone call. Our patient services representatives are ready to assist, whether it’s setting up their first appointment, or handling concerns.
This group of people is caring and professional, but above all, committed to helping their patients. Would you like to begin your career path in the dental field?
No worries, no dental experience is necessary. Our dedicated management team is ready to train.
At InterDent, and in our 150 affiliated dental offices, we build relationships for life, serving over one million patients each year.
Gentle Dental provides high-quality comprehensive care, including general dentistry, orthodontics, periodontics, endodontics, pedodontics, prosthodontics, and oral surgery.
Hours of Operation : Shifts available and range from 7 : 15 to 8 PST
Compensation : Hourly base pay, plus commission plan plus $1,025 training bonus
- $16 per hour plus bonuses
- Agents have the opportunity to earn an additional $300 per month on top of the first bonus based on more challenging metrics for a total monthly bonus amount of $650 - $700 plus hourly rates of pay
Essential Duties and Responsibilities :
- Respond to high volume inbound phone calls while compassionately handling questions and / or concerns
- Schedule new patient appointments
- Use trained sales tactics to reach company goals of appointments set and customer satisfaction
- Various duties as assigned by the Call Center Leadership Team
Qualifications :
- High school diploma or equivalent
- 1-2 years of customer service experience
- Ability to accurately type 40 wpm
- Desire to exceed customer expectations
- Experience working in a fast-paced, customer-driven environment
Benefits :
- Employee Assistance Program
- Medical and pharmacy, dental, vision (for employees and their families)
- Basic life, AD&D, and long-term disability insurance
- 6 Paid holidays and 1 Paid floating holiday
- PTO (80 hours per year for hourly; 120 hours per year for salaried)
- 401k plan and deferred compensation plan
- CE credits
- Opportunities for advancement within the company
Last updated : 2024-06-05
Job Summary
Full Time
$46k-59k (estimate)
05/03/2024
09/05/2024
interdent.com
El Segundo, CA
1,000 - 3,000
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The job skills required for Patient service representative include Customer Service, Leadership, Call Center, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient service representative positions, which can be used as a reference in future career path planning. As a Patient service representative, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient service representative. You can explore the career advancement for a Patient service representative below and select your interested title to get hiring information.
If you are interested in becoming a Patient Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Service Representative job description and responsibilities
Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.
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May schedule appointments for a multi-specialty group, and have a working knowledge of providers, understanding systems, processes, and services rendered.
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Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.
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Patient Service Representatives provide excellent customer service and assist patients by completing general office and registration tasks before and after patient visits.
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A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Service Representative jobs
Open the Patient Service Representative Cover Letter Template.
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Patient confidentiality must remain a primary concern.
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Know how to feel, express and receive gratitude.
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Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.
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Deeply familiar with managing patient flow and ensuring that all empty appointment slots are filled according to the facility’s protocol.
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Step 3: View the best colleges and universities for Patient Service Representative.
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