7 Call Center Representative Jobs in Hawthorne, CA
SkyOne Federal Credit Union is Hiring a Call Center Representative Near Hawthorne, CA
Call center hours:
Monday to Friday 7:00 AM - 5:00 PM PST
Saturday 9:00 AM - 2:00 PM PST
Responsibilities:
- Provide exceptional member service to our valued members, exceeding expectations with every interaction.
- Handle a variety of inquiries and issues with grace and efficiency, ensuring swift resolution and member satisfaction.
- Utilize advanced problem-solving skills and product knowledge to address complex member concerns.
- Collaborate with cross-functional teams to streamline processes and enhance the overall member experience.
- Consistently exceed performance metrics, maintaining a high level of quality and productivity.
Why SkyOne is a great place to work
We understand that it's our employees that make us great, and we treat them as our greatest asset, with comprehensive and competitive compensation and benefits package that includes:
- Health, dental, and vision plans to take care of you and your family's healthcare needs.
- 401(k) plan to help you plan for retirement.
- Life insurance to protect your loved ones in case of the unexpected.
- An Education Reimbursement Program to help you achieve your personal development goals.
- A generous Paid Time Off (PTO) Plan because you deserve a vacation for your hard work!
- Paid holidays so you can celebrate our nation's holidays just as our members would.
- An Employee Financial Benefits Program designed to improve your financial life and prepare you to meet the needs of our members more effectively.
- Performance We are member-focused and results-driven.
- Accountability We do what we say.
- Integrity We do the right thing.
- Innovation We are creative, resourceful, and collaborative.
- Respect We are one team professional and compassionate.
We are proud to be an Equal Opportunity Employer.
Job Summary
Full Time
$45k-58k (estimate)
05/03/2024
05/19/2024
skyone.org
HAWTHORNE, CA
50 - 100
1949
EILEEN C RIVERA
$10M - $50M
Banking
Related Companies
About SkyOne Federal Credit Union
You work hard transporting America safely through the skies. We work hard to provide you financial peace of mind. What makes us stand out among financial institutions? We have over 60 years of serving the air transportation industry, and we understand the specific financial needs of our members. Thats why we exist. We embrace the latest technological innovations to offer the highest level of secure, 24/7 account access services available today. Think of it as the best of both worlds exceptional financial services matched with the sense of community and tradition that makes us unique. That mea...ns you can rely on us to support all aspects of your financial world, from personal checking to mortgages. Federally insured by NCUA. Equal Housing Lender. Non-deposit investment products and services are offered through CUSO Financial Services, L.P. (CFS), a registered broker-dealer (Member FINRA www.finra.org /SIPC www.sipc.org ) and SEC Registered Investment Advisor. Products offered through CFS: are not NCUA/NCUSIF or otherwise federally insured, are not guarantees or obligations of the credit union, and may involve investment risk including possible loss of principal. Investment Representatives are registered through CFS. SkyOne has contracted with CFS to make non-deposit investment products and services available to credit union members. Investment representatives at SkyOne are licensed to transact securities business in California. For more information concerning CFS or its representative(s) associated with this site, please review FINRA Broker Check by accessing the following link and typing in the firm / representative information in the search field. http://brokercheck.finra.org/Search/Search.aspx
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The following is the career advancement route for Call Center Representative positions, which can be used as a reference in future career path planning. As a Call Center Representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative. You can explore the career advancement for a Call Center Representative below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Representative job description and responsibilities
Call center representatives must be professional throughout each phone call and to other call center employees.
02/12/2022: La Crosse, WI
Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.
01/09/2022: High Point, NC
A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
12/14/2021: Galveston, TX
The representatives should also use their problem-solving skills to resolve customer queries effectively.
01/05/2022: Sioux City, IA
The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.
12/26/2021: Greensboro, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
12/22/2021: Orange, CA
Perfect for Call Center Representatives with two to five years of experience.
12/20/2021: Roanoke, VA
Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.
02/10/2022: Greenville, MS
Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.
02/28/2022: Jamestown, NY
Previous call center experience preferred but not required.
12/17/2021: Greenville, MS
Step 3: View the best colleges and universities for Call Center Representative.
