7 Jobs in Hagerstown, MD
myGwork - LGBTQ+ Business Community is Hiring a Strategic Account Manager Near Hagerstown, MD
Job TitleStrategic Account Manager
Strategic Account Manager
What does a successful Strategic Account Manager at Fiserv do?
As a Strategic Account Manager (SAM), you will responsible for ensuring outstanding customer service for the firm's largest, most sophisticated Corporate clients, across all Fiserv assets and lines of business. As Fiserv's primary day-to-day contact with these clients, the SAM plays a meaningful role in providing seamless, high-quality service and support, while thinking and acting strategically to help the Sales/Account Executives grow existing client relationships, achieve revenue growth goals and retain business.
What You Will Do
- Relationship Management
- Client Retention
- Client Development
- Build and maintain excellent relationships with key personnel in assigned client accounts
- Serve as primary day-to-day business point of contact for clients - maintain regular and ongoing contact with client payments team & other parties within clients' payments ecosystems
- Provide indirect (dotted line) leadership to internal resources who support the clients (AMs, IT, Implementations, product teams, etc); bring all service together seamlessly for clients
- Partner to identify revenue-generating product or service opportunities, renewals, or new business opportunities.
- Partner with Sales/Relationship Managers, as well as other account support representatives across Fiserv, to delivery quarterly business reviews.
- Serve as Payments Industry specialist and consultant for clients; advise clients on best practices, provide recommendations for operational efficiencies, advise clients of regulatory and Card Brand mandates, and help them achieve compliance, recommend new products/services to help retain clients and grow their business.
- Represents the voice of the client within the Fiserv organization to improve the client experience and advise future product strategy and pivotal initiatives.
- Work with Solution Consultants, Technical Account Managers, Product, Implementations, and other internal stakeholders to meet partner needs.
- Subject matter expert on client to all Fiserv business units.
- Develop understanding of clients' business including industry verticals, product offerings, go to market strategies etc.
- Reporting and analytics experience .
- Interchange analysis.
These pay ranges apply to employees in Colorado, Hawaii, Maryland and Washington. Pay ranges for employees in other states may differ. Certain Positions are Commissions eligible.
Thank You For Considering Employment With Fiserv. Please
- Apply using your legal name
- Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
Our Commitment To Diversity And InclusionFiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Warning About Fake Job PostsPlease be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.
Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won't ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won't send you a check to cash on Fiserv's behalf.
If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI's Internet Crime Complaint Center.
Job Summary
Full Time
$100k-134k (estimate)
06/17/2024
07/15/2024
The job skills required for Strategic Account Manager include Customer Service, Leadership, Account Sales, Client Relationship, etc. Having related job skills and expertise will give you an advantage when applying to be a Strategic Account Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Strategic Account Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Strategic Account Manager positions, which can be used as a reference in future career path planning. As a Strategic Account Manager, it can be promoted into senior positions as an Account Manager IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Strategic Account Manager. You can explore the career advancement for a Strategic Account Manager below and select your interested title to get hiring information.
If you are interested in becoming a Strategic Account Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Strategic Account Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Strategic Account Manager job description and responsibilities
Their responsibilities revolve around securing and reaching sales targets, creating business plans, developing strategies and building positive relationships with clients.
02/09/2022: Temple, TX
Developed and managed existing enterprise customer relationships, maintained attentive customer service presence and expanded account base and revenue volume.
02/26/2022: Boulder, CO
Strategic account management (SAM) or key account management focuses on building long-term mutually beneficial partnerships with key customers.
02/28/2022: Santa Cruz, CA
Create comprehensive reports on client sales and strategy to their upper management.
01/16/2022: Dothan, AL
Build and maintain strong relationships with key business clients.
12/24/2021: New Brunswick, NJ
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Strategic Account Manager jobs
A minimum of two years' experience as a strategic accounts manager, or similar.
01/01/2022: Bloomington, IN
Key Account Manager must be able to read people and connect meaningfully with a variety of personalities.
12/30/2021: Elkhart, IN
Proven work experience as a Strategic account manager or Key account manager.
02/28/2022: Gastonia, NC
Strategic account managers should also have strong leadership skills to lead their SAM teams successfully.
03/04/2022: Lancaster, PA
Responsibility and accountability on accounts, take ownership and are accountable for day to day operations.
01/19/2022: Rock Hill, SC
Step 3: View the best colleges and universities for Strategic Account Manager.
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