CUSTOMER SERVICE REPRESENTATIVE

PAY RATE: $15.00/hr.

Upon completion of 6 months, hourly rate increases to $15.75/hr. and

Upon completion of 1-year, hourly rate increases to $16.50/hr.

Unlimited Bonus potential available!

Benefits are offered to full time employees, which include:

• Comprehensive Medical, Dental, and Vision Insurance
• Company Paid Life and AD&D Insurance
• Vacation Pay
• 40 hours of Paid Time Off after 6 months
• 120 hours of Paid Time Off after 1 year
• Paid Company Observed Holidays
• 401K Plan (with 4% matched after 6 months of employment)

Join our Hertz Car Rental team located at the Greenville Spartanburg Airport! The Customer Service Representative is responsible for greeting customers, processing rentals and selling optional services, answering telephone calls, responding to customer questions and complaints, disclosing rates, terms and conditions of rental, and obtaining customer signatures. Weekends required. The current work schedule is from 4:00 pm to 12 am. Responsibilities to include but not limited to:

• Handle rental car transactions to accommodate our customers
• Use effective sales techniques to encourage customers to utilize service options
• Receive telephone calls and handle or pass along customer-related issues
• Complete, review and submit various reports to supervisor
• Maintain and update rental agreement files
• Enter and maintain information in location logs
• Complete car exchange requests in computer system
• Communicate with shuttle drivers
• Perform related responsibilities as assigned or required

Your Skills:

• Excellent customer service skills
• Interpersonal and communication skills with customers and coworkers
• Ability to manage unusual situations while maintaining good customer relations.
• Typing skills and the ability to use Word and Excel
• Professional and enthusiastic attitude

Job Type: Full-time

Pay: $15.00 - $16.50 per hour

Benefits:

• 401(k) matching

Shift:

• Evening shift
• Night shift

Weekly day range:

• Every weekend
• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Preferred)
• Sales: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person