2 Jobs in Greenwich, CT
Gramercy Funds Management LLC is Hiring an IT Help Desk Near Greenwich, CT
Responsibilities
- Provide helpdesk support and resolve problems to the end user's satisfaction
- Monitor and respond quickly and effectively to requests received through the IT helpdesk
- Modify configurations, utilities, software default settings, etc. for the local workstation
- Utilize and maintain the helpdesk JIRA ticketing software
- Document internal procedures
- Performing O365 administration including basic O365 troubleshooting
- Assist with onboarding of new users
- Install, test and configure new workstations, peripheral equipment and software
- Maintain inventory of all equipment, software and software licenses
- Report issues that need escalation
- Manage PC setup and deployment for new employees using standard hardware, images and software
- Assign users and computers to proper groups in Active Directory
- Perform timely workstation hardware and software upgrades as required
- Organize and create documentation for policies and procedures utilized by IT staff.
- Bachelor's Degree in Computer/Information Systems, Business, Communications or related field
- 2-4 years of relevant technical experience
Job Summary
Full Time
$59k-72k (estimate)
02/05/2024
06/27/2024
gramercy.com
Greenwich, CT
100 - 200
Related Companies
The job skills required for IT Help Desk include Troubleshooting, Help Desk, Active Directory, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Help Desk. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Help Desk. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Help Desk positions, which can be used as a reference in future career path planning. As an IT Help Desk, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Help Desk. You can explore the career advancement for an IT Help Desk below and select your interested title to get hiring information.
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