Customer Service Representative

Contract Duration 3 months

Job Description :

• In Office position
• Fluent in French and English (verbal and writing)
• This position is Nonexempt. Hours over 40 will be paid at Time and a Half.
• 3 - 5 years experience required.
• Takes inbound or places outbound calls to provide information to customers.
• Utilizes a database to retrieve customer or company information.
• Must be able to learn and follow detailed instructions, use a variety of resources, and possess good organizational skills to provide accurate information.
• Must demonstrate patience, tact, empathy, and problem-solving skills with consistently good voice quality.
• Can organize and handle calls with speed and accuracy.
• Can work with complex computer applications and resource materials.
• Can use multiple operating environments (Windows, DOS, Mainframe).
• Required to have skills in the following PC software products, Lotus Notes, Excel, MS Word

Benefits :

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

About The Company :

Our client is a globally diversified healthcare company with a central purpose to help people live their healthiest possible lives.

They offer a broad portfolio of market-leading products that align with favorable long-term healthcare trends in both developed and developing markets.

They are creating the future of healthcare through life-changing technologies and products that make you healthier and stronger, quickly identify when you have a medical need, and treat conditions to help you get back to doing what you love.

It serves people in more than 160 countries with leading medical devices, diagnostics, nutrition products, and branded generic medicines.

If you are looking for a great company to work for, look no further because our client has received an average of a four-star rating from its thousands of employees that have written positive reviews on Glassdoor and Indeed.

gttnonit

LI-DNP

24-06605

Last updated : 2024-05-30