3 Jobs in Golden, CO
Intepros Consulting is Hiring a Help desk support Near Golden, CO
Help Desk Support I
IntePros is looking for a Help Desk Support I Premier Client located in Denver Colorado. This is a support role that Provides support to end users on a variety of issues.
Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support..
Responsibilities :
- Documents, tracks and monitors the problem to ensure a timely resolution
- Open a ticket for support and provide that support once trained
- Create new network user accounts per procedure
What are the top three MUST HAVE skill sets (technical) that are required?
- Answer call center phones in a friendly, helpful and professional manner
- Update Microsoft exchange information per procedure based on information supplied
- Windows 9x / 2000 / XP / NT / Vista / 7
What are top three PREFERRED skill sets (technical)?
- Service Now Experience Service Desk Ticket System
- Microsoft, Active Directory,
- Highly proficient with HTML / CSS; working knowledge of PHP, XML, SQL, JavaScriptExperience
- Team Work
- Excellent verbal and written communication skills
- Learning Ability
Temporary position only. Must live local. Must be able to work from home on Fridays. Must be able to interview in person.
Must be able to take CJIS certification training / exam.
Last updated : 2024-04-26
Job Summary
Full Time
IT Outsourcing & Consulting
$53k-66k (estimate)
04/27/2024
06/21/2024
intepros.com
LEXINGTON, MA
100 - 200
1997
LOREN KOVALCIK
$50M - $200M
IT Outsourcing & Consulting
Related Companies
The job skills required for Help desk support include Service Desk, Active Directory, Written Communication, Help Desk Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Help desk support. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Help desk support. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Help desk support positions, which can be used as a reference in future career path planning. As a Help desk support, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Help desk support. You can explore the career advancement for a Help desk support below and select your interested title to get hiring information.
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