POSITION:

Title: Customer Service Representative

Department: Customer Service

Reports to: Office Manager

Type: Full-time, Non-exempt

RESPONSIBILITIES:

• Serves visitors and employees by greeting, welcoming, and directing them appropriately.
• Informs tenants, visitors, etc. by answering or referring inquiries.
• Keeps a safe and clean reception area by complying with procedures, rules, and regulations.
• Offer support and solutions to customers in accordance with the company's customer service policies
• Bring any issues to the attention of the appropriate department.
• Process payments
• Be able to navigate through computer systems
• Answer incoming calls
• Perform other duties as assigned.

MINIMUM QUALIFICATIONS:

• Experience: One year of experience in Customer Service
• Language: Fluent in Spanish (Required)

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• Health insurance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Rotating weekends

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 2 years (Required)

Language:

• Spanish (Required)

Work Location: In person