Job Overview:
We are seeking a dedicated Customer Service Representative to join our team. The ideal candidate will have experience in the veterinary or pet industry, possess excellent communication skills, and thrive in a fast-paced environment.

Duties:
- Provide exceptional client service via phone, email, and chat
- Analyze client needs and offer appropriate solutions
- Perform data entry and maintain client records accurately
- Upsell products or services to client when appropriate
- Conduct outbound calls to follow up with clients
- Handle client inquiries and resolve issues promptly
- Maintain a positive, empathetic, and professional attitude towards clientss at all times

Requirements:
- Proven customer service experience
- Strong communication skills, both verbal and written
- Proficient in data entry with high accuracy
- Ability to analyze information and make sound decisions
- Experience with Vet/Pet industry is a strong plus
- Excellent phone etiquette and active listening skills

Join our team as a Customer Service Representative and enjoy competitive pay, opportunities for career growth, and a supportive work environment. Apply now to be part of our dynamic team!

Job Types: Full-time, Part-time

Pay: $15.00 - $17.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Night shift

Weekly day range:

• Monday to Friday
• No weekends

Work setting:

• In-person

Ability to Commute:

• Flagler Beach, FL 32136 (Preferred)

Ability to Relocate:

• Flagler Beach, FL 32136: Relocate before starting work (Required)

Work Location: In person