Nature of Work: Performs collection duties associated with delinquent or outstanding accounts.

Essential Duties and Responsibilities

• Calls, emails, and or sends letters or notifications to clients who are overdue on invoices and pursues collection payments
• Resolves escalated account and nonpayment disputes
• Adheres to all operational guidelines for clients with outstanding balances and liaisons with accounts receivable on related items
• Records all documentation for received payments and accurately tracts those that are still outstanding
• Processing and collecting lien waiver requests, while verifying information is accurate and paid in full
• May perform other accounting or accounts receivable tasks as assigned.

Supervisory Responsibilities: This job has no supervisory responsibilities.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Education: Typically requires a bachelor’s degree

Experience: 2-4 years of relevant work experience. Solid working knowledge of subject matter.

Scope: Responsible for own work. Performs work under general supervision. Handles moderately complex issues and problems and refers more complex issues to higher level staff/management.

Guidelines: Works according to guidelines; any changes must be authorized by superior; may make some guideline suggestions.

Physical Demands: Physical demands for this position are light. Typically, the employee may sit comfortably to do the work. However, there may be walking, standing, bending or carrying of light items (10-25 pounds) such as papers, books, small parts, etc. No special physical demands are required to perform the work.

Work Environment: The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, residences, commercial vehicles, or outdoors, e.g., use of safe work practices with office equipment, avoidance of trips and falls and observance of fire regulations and traffic signals, etc.

Countywide is an Equal Opportunity Employer EEO/AA/M/F/D/V/VEVRAA