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Office Supervisor
Bayhealth Dover, DE
$66k-95k (estimate)
Full Time | Ancillary Healthcare 4 Weeks Ago
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Bayhealth is Hiring an Office Supervisor Near Dover, DE

Location: Primary CareStatus: Full Time 80 Hours
Shift: Days
General Summary:The Office Supervisor is responsible for supervising the administrative support personnel and functions specific to the management of departmental operations. Assist with oversight for business functions for one or more practices under the direction of the Practice Manager. Provides analysis and reports to ensure effective financial performance. Serve as backup to Practice Manager. May provide clinical support as needed within the scope of clinical competencies and licensure.
Responsibilities:
  • Supervises and assigns work, staff scheduling, and organization of staff as needed. Provides coverage in all non-clinical areas to include billing, scheduling, registration/front office and other clerical duties as required. Oversees all surgery scheduling in surgery practices. Ensures efficient workflow of day to day operations of the practice(s).
  • Maintains all office operating procedures and office files; informs physician(s) of business matters involving personnel and financial items of importance on a regular basis. Ensures the daily physician practice clinical activities are documented, coded and billed accurately to insure compliance with all regulatory agencies and financial policies.
  • Responsible for monitoring and reporting on staff attendance and punctuality; documenting variations from policy for progressive discipline. Must maintain knowledge and understanding of payroll practices and procedures to accurately review, approve and correct time as required, with supporting documentation. Assist Practice Managers in managing overtime.
  • Interface with providers on patient issues/complaints, and provide reporting/analysis of financial performance.
  • Provides training needs of employees or trains support staff as required; ensures courteous and thorough communications with patients, providers and all other Bayhealth staff members. Provide feedback to practice staff as needed, but not less than monthly. Ensures staff is notified of changes to policies, processes and/or procedures affecting the practice.
  • Provides status updates to all providers, patients, facilities, etc. as needed to maintain the activities of referrals and authorizations. Assures open communications with all parties involved in the referral and authorization processes.
  • Ensure staff is trained in The Joint Commission (TJC) standards. Assure that TJC documentation standards are maintained and completed as needed. Ensure that staff is supported to meet any inspection requirements from TJC, Centers for Medicare and Medicaid (CMS), and any other local, state or federal regulatory agency or standards accreditation or oversight body.
  • Participate in the budgeting process, providing recommendations for purchase, and monitor compliance with budget as needed. Provides analysis and report of activities.
  • Maintains inventory of all office supplies and coordinates inventory control of medical supplies, orders supplies based on financial assessment, insures that ordering and delivery of supplies meet operational needs. Arrange for maintenance of facility and equipment used.
  • Greets patients and families upon arrival using AIDET and initiates all proper forms for the medical and financial record, obtaining the patient and/or responsible party’s signature as necessary.
  • Completes and delivers performance evaluations in conjunction with the Practice Manager. Makes recommendations of hiring, training, performance improvement, discipline, and termination activities of administrative support staff.
  • All other duties as assigned within the scope and range of job responsibilities
Required Education, Credential(s) and Experience:
  • Education: Associate Degree in Business Administration; Or Associate Degree in related field of study. In lieu of an Associated Degree, three (3) additional years of experience in a physician/medical office; to include coding & billing knowledge. Previous work with medical insurance carriers.
  • Credential(s): None Required
  • Experience: Required: Two (2) years’ experience in a physician/medical office; to include coding & billing knowledge. Previous work with medical insurance carriers to include a minimum of 1-year supervising/leading a medical office staff.
Preferred Education, Credential(s) and Experience:
  • Education: Bachelor Degree in Business Administration Or Bachelor Degree in related field.
  • Credential(s): Certified Medical Manager
  • Experience: Preferred: Four years of experience supervising a physician office. Experience in surgical scheduling. Experience in pre-certifications.
To view a full list of all open position at Bayhealth, please visit:
https://apply.bayhealth.org/join/

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ancillary Healthcare

SALARY

$66k-95k (estimate)

POST DATE

05/04/2024

EXPIRATION DATE

06/29/2024

WEBSITE

bayhealthdevelopment.com

HEADQUARTERS

EMERYVILLE, CA

SIZE

<25

FOUNDED

2015

REVENUE

<$5M

INDUSTRY

Ancillary Healthcare

Related Companies
About Bayhealth

BayHealth is a UCSF Health and John Muir Health joint venture company focused on infrastructure development supporting the needs of the Canopy Health accountable care network, and serving as a joint strategic investment vehicle in support of the UCSF/JMH affiliation. We are deeply committed to value creation in the Canopy Health network and our shared vision with UCSF/JMH for innovation in patient experience, access, affordability and quality of care.

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The following is the career advancement route for Office Supervisor positions, which can be used as a reference in future career path planning. As an Office Supervisor, it can be promoted into senior positions as an Office Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Office Supervisor. You can explore the career advancement for an Office Supervisor below and select your interested title to get hiring information.

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If you are interested in becoming an Office Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Office Supervisor for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Office Supervisor job description and responsibilities

Office supervisors perform administrative tasks such as filing, producing reports and ordering office supplies.

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They may delegate different office duties to them, such as faxing, copying and helping to set up meetings and assisting with events.

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Office managers are responsible for the efficient functioning of an office through a range of administrative, financial and managerial tasks.

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Office managers essentially ensure the smooth running of an office on a day-to-day basis and may manage a team of administrative or support staff.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Office Supervisor jobs

Learn proper business lunch etiquette.

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Practice active listening techniques.

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Address problems with solutions.

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Learn email etiquette rules for business.

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Continue learning, gaining experience and staying humble.

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Step 3: View the best colleges and universities for Office Supervisor.

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