27 Jobs in Denver, CO
Sage Hospitality Group, LLC is Hiring a Reservation Agent (19.00 - 20.00) Near Denver, CO
As part of Sage Hospitality Group , we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.
No matter your daily role, Sage recognizes that your success is about more than the work you do—it is really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us!
Responds in a professional and courteous manner to telephone inquiries regarding reservations and hotel information by providing accurate and timely information and service. Use selling techniques to make reservations that support the properties selling strategies. Maximizes yield opportunities and meets revenue goals, as established by leadership.
- Work Days & Hours Thursday - Monday (2 PM MST - 10.00 PM MST)
- Responds to telephone inquiries and reservation requests by explaining product, amenities and service options in order to sell rooms.
- Gathers needed information from customer in order to confirm reservation.
- Negotiates rates and upsells rooms in order to increase occupancy and maximize revenues.
- Promotes the hotel and its services in order to capture customers and increase revenues.
- Operates reservations system by entering and accessing data in order to provide callers with accurate information.
- Duties will include manual and computerized skills and completion of daily checklist functions.
- Provides accurate and up-to-date manual and computerized reports on daily and monthly room reservation information in order to assist management with forecasting, tracking and staffing.
- Enters all special room requests into computer system and alerts front desk staff of special requests in order to ensure department follow-through and guest's satisfaction.
- Keeps up-to-date on all local and hotel functions and services in order to efficiently respond to telephone inquiries.
- Inputs group and tour reservations as they are received from the sales department in order to best utilize hotel facility and maximize revenues.
- Maintains a friendly, cheerful and courteous demeanor at all times.
- Manages resources including franchise systems, yield systems and tracking systems.
ExperienceNo previous experience required.
Knowledge/Skills
- Must have basic customer service skills and PC operation.
- Must be extremely adept communicator and fluent in oral and written English.
- Must have ability to detect and trace computer and manual errors when reviewing reservations data for report preparation.
- Must be able to use tact and understanding when dealing with demanding customers.
- Must be able to memorize facts and figures.
- Must be organized and display patience when handling more than one call at a time.
- Must be friendly, enthusiastic and helpful.
- Must have ability to read small details on computer screen, detailed computer printouts and written communications.
- Must be able to use computer key board and handle written material.
- Must have ability to communicate and to follow written or verbal instruction.
- Medical, dental, & vision insurance
- Health savings and flexible spending accounts
- Basic Life and AD&D insurance
- Paid time off for vacation, sick time, and holidays
- Company-paid short-term disability
- Eligible to participate in the Company’s 401(k) program with employer matching
- Employee Assistance Program
- Tuition Reimbursement
- Great discounts on Hotels, Restaurants, and much more
- Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.
Job Summary
Full Time
Hospital
$28k-38k (estimate)
05/19/2024
06/29/2024
sagehospitality.com
VALDOSTA, GA
3,000 - 7,500
1984
Private
$200M - $500M
Hospital
Related Companies
About Sage Hospitality Group, LLC
Sage Hospitality is a provider of hospitality management, investment and development services.
The job skills required for Reservation Agent (19.00 - 20.00) include Customer Service, Computer Systems, etc. Having related job skills and expertise will give you an advantage when applying to be a Reservation Agent (19.00 - 20.00). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Reservation Agent (19.00 - 20.00). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Reservation Agent (19.00 - 20.00) positions, which can be used as a reference in future career path planning. As a Reservation Agent (19.00 - 20.00), it can be promoted into senior positions as a Travel Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Reservation Agent (19.00 - 20.00). You can explore the career advancement for a Reservation Agent (19.00 - 20.00) below and select your interested title to get hiring information.
If you are interested in becoming a Reservation Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Reservation Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Reservation Agent job description and responsibilities
Assist to make all room reservations and ensure maximize room revenue for all and ensure all reservation detail update on all computers within required operating procedures.
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Manage all mails from guests and ensure response and completion of all guest requests and evaluate all reservation logbook and provide update on everyday basis.
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Assist to book and block all rooms according to required standards and manage all special reservations and monitor all reservations and discounts.
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Reservation agents assist consumers when booking travel arrangements, such as hotel rooms, airline tickets, rental cars and cruise cabins.
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Analyze all guest and travel agent requirements through telephone and emails and recommend suitable options for all customers and assist to confirm all reservations.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Reservation Agent jobs
Appointments provide the agents the opportunity to provide a higher level of service to their clients.
01/26/2022: Vallejo, CA
Some jobs offer their Reservation Agents bonuses or perks for reaching monthly or quarterly goals, while others may place a minimum requirement for their Reservation Agents to meet.
04/05/2022: Killeen, TX
Check on the availability of accommodations or transportation on a traveler's desired travel dates.
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Tracks future room availability's on the basis of reservations.
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Provide support to customers who have already made a travel purchase by confirming, changing or canceling reservations.
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Step 3: View the best colleges and universities for Reservation Agent.
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