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AIR-REF CO INC
Delray Beach, FL | Full Time
$35k-44k (estimate)
2 Months Ago
AIR-REF CO INC
Delray Beach, FL | Full Time
$35k-44k (estimate)
2 Months Ago
Customer Service Representative (FT)
AIR-REF CO INC Delray Beach, FL
$35k-44k (estimate)
Full Time | Specialty Trade in Construction 2 Months Ago
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AIR-REF CO INC is Hiring a Customer Service Representative (FT) Near Delray Beach, FL

WHO WE ARE:
A local and family-owned company that provides Palm Beach County and Broward County with a full range of reliable residential and commercial HVAC, automation, refrigeration, and electrical services since 1984. Air-Ref has decades of experience in providing excellent service, quality workmanship, and reliability.
WHAT WE ARE LOOKING FOR:
  • Seeking self-motivated Team Player.
  • Fast-paced environment.
  • Great communication skills.
  • Manage a high volume of incoming calls.
  • Generate/input sales lead.
  • Identify and assess customers’ needs to achieve satisfaction.
  • Partner with Dispatch team to schedule maintenance visits.
  • Build sustainable relationships and trust with customers through open and interactive communication.
  • Provide accurate, valid, and complete information by using the company's methods/tools.
  • Meet personal/customer service team targets and call handling quotas.
  • Handle customer concerns, and provide/escalate to the appropriate manager.
  • Maintain records of customer interactions within the dispatch program
  • Follow communication procedures, guidelines, and policies.
  • Go the extra mile to engage customers.
  • Assist colleagues whenever necessary.
  • Other tasks as assigned.
WHAT WE OFFER:...but wait...there's more! We offer a full range of benefits:
  • A Great Work Environment.
  • Health Insurance.
  • Dental Insurance.
  • Life/Disability Insurance.
  • 401k with Company Match.
  • Paid Holidays.
  • Paid Vacations.
  • Overtime opportunities.
Do you check these boxes? Ready to be part of a great team for a company with an outstanding reputation? Apply here! 

Job Summary

JOB TYPE

Full Time

INDUSTRY

Specialty Trade in Construction

SALARY

$35k-44k (estimate)

POST DATE

04/14/2023

EXPIRATION DATE

06/27/2024

WEBSITE

airrefinc.com

HEADQUARTERS

SHREVEPORT, LA

SIZE

<25

TYPE

Private

CEO

GARY MORRIS

REVENUE

<$5M

INDUSTRY

Specialty Trade in Construction

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