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Claims Customer Service Representative
CyberCoders Decatur, GA
$37k-47k (estimate)
Full Time 4 Days Ago
Save

CyberCoders is Hiring a Claims Customer Service Representative Near Decatur, GA

We are searching for an experienced Claims Customer Service Representative to join our team. In this role, you will be responsible for managing customer insurance claims, building effective relationships, and providing superior customer service. The ideal candidate will have strong interpersonal skills, a passion for helping customers, and deep knowledge of the insurance industry and claims process.
Position OverviewThe Claims Customer Service Representative is responsible for providing world-class customer service in the claims process. You will be the first initial contact in the claims process, working independently, and in a team environment in order to ensure customer satisfaction and process claims efficiently.
Key Responsibilities
  • Manage customer claims by providing answers and resolution to their queries in a timely manner.
  • Build effective relationships with customers to encourage trust and loyalty.
  • Gather necessary information from customers to process their claims accurately.
  • Maintain accurate records of customer claims to ensure customer satisfaction.
  • Assist customers in understanding the claims process and provide resolution to any issues that may arise.
  • Always informed of new regulations and changes in the insurance industry for the company.
Qualifications
  • High school diploma or equivalent.
  • Minimum of 2 years' experience in the insurance claims industry.
  • Excellent interpersonal, communication, and relationship building skills.
  • Outstanding customer service skills.
  • Proficient with computer software and applications.
Benefits
  • 20 Days PTO
  • 11 Paid Company Holidays
  • 401K Match of 6%
  • Wellness Benefits
  • Annual Bonuses
  • Medical, Dental, Vision (Company covers 80% of the healthcare premium)
Email Your Resume In Word ToLooking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:
Eddie.Sotto@CyberCoders.com
  • Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : ES11-1804441L526 -- in the email subject line for your application to be considered.***
Eddie Sotto - Executive Recruiter
Applicants must be authorized to work in the U.S.
CyberCoders is proud to be an Equal Opportunity EmployerAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please contact a member of our Human Resources team to make arrangements.

Job Summary

JOB TYPE

Full Time

SALARY

$37k-47k (estimate)

POST DATE

06/05/2024

EXPIRATION DATE

07/03/2024

WEBSITE

cybercoders.com

HEADQUARTERS

BOWIE, MD

SIZE

500 - 1,000

FOUNDED

1999

TYPE

Private

CEO

MIGUEL FLORES

REVENUE

$50M - $200M

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CyberCoders provides online recruitment and staffing solutions.

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The following is the career advancement route for Claims Customer Service Representative positions, which can be used as a reference in future career path planning. As a Claims Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Claims Customer Service Representative. You can explore the career advancement for a Claims Customer Service Representative below and select your interested title to get hiring information.

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