Who We Are

Join a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for nine consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

What You'll Do:

• Assist Senior Underwriting to produce Fraud Alerts.
• Maintain lists and update information.
• Add, as appropriate “Office Information” notes to DataTrace for properties of concern.
• Review Special Investigation Unit emails for transactions that have been flagged as potentially high risk and communicate with title officers and escrow officers regarding the findings.
• Speak with property owners when they respond to our Property Owner Notification Letter to determine whether fraud is present.
• Communicate with Escrow Officers and Title Officers about fraud concerns both by phone and in larger training opportunities to reduce losses arising from fraud and other causes.
• Stay abreast of fraud schemes and become familiar with the fraud prevention and detection resources available at First American.
• Other duties as assigned

What You'll Bring:

Required Education, Experience, Certification/Licensure

• High school diploma or equivalent; some college preferred
• 5 years of related experience

KNOWLEDGE, SKILLS, AND ABILITIES (KSAs)

• Proficient in MS Office
• Demonstrated strong ability to collaborate and act decisively
• Demonstrated strong attention to detail
• Strong verbal and written communication skills
• Strong organizational skills with the ability to multi-task, prioritize with timely follow up
• Strong knowledge of fundamental concepts, practices, and procedures of fraud prevention
• Establishes effective working relationships at the department level

This role is 30 hours per week.

Pay Range: $26.50 - $36.40 Hourly

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.