Responsible for proactively identifying, monitoring, and minimizing potential customer fraud. Identifies fraudulent transactions using various research methods. Reviews and responds to suspected fraudulent service requests. Follows standard procedures to document a loss and prepares a summary and reconciliation. Communicates the status and resolution of the incident to the customer and/or bank. Requires a high school diploma or equivalent. Typically reports to a supervisor. Works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Typically re ...quires 1-3 years of related experience.More Show Less
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