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Customer Service Representative
$37k-47k (estimate)
Full Time | Wholesale
Just Posted
Applied Industrial Technologies Inc is Hiring a Customer Service Representative Near Columbus, IN
Customer service professionals—don’t pass up this opportunity for a great career with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative and reliable industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it. Don’t know anything about industrial distribution? THAT’S OKAY! We’ll teach you.Want to use your customer service skills to solve real world problems?Want to free up your weekends & evenings and instead work Monday through Friday?Want to do all of this while getting paid a competitive base salary PLUS have incentive opportunities?How about all of the above AND benefits, paid time off and even tuition reimbursement?If you answered yes to any of the above questions then our Customer Sales and Service Rep position at our Columbus, IN branch would be perfect for you.
This is a great starting point from which to grow toward a sales or management career. Applied has a clear growth path with countless success stories of employees rising through the ranks.You will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to win and retain customers’ business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions – especially when customers are experiencing costly equipment breakdowns. You will also, on occasion, have the ability to utilize your mechanical aptitude to help solve customer problems or troublesome processes.
Just some of the things you’ll be doing on a daily basis:
Specific Qualifications For The Role Include
Benefits: Here is just some of what we have to offer:
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity, age, disability, protected veteran status, marital status, medical condition or any other characteristic protected by law.If you need accommodation for any part of the employment process because of a disability, please send an email to hiring@applied.com or call 216-426-4389 to let us know the nature of your request.
Nearest Major MarketJob Segment: Customer Service Representative, Hydraulics, SAP, ERP, Customer Service, Engineering, Technology
Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity, age, disability, protected veteran status, marital status, medical condition or any other characteristic protected by law.If you need accommodation for any part of the employment process because of a disability, please send an email to hiring@applied.com or call 216-426-4389 to let us know the nature of your request.
This is a great starting point from which to grow toward a sales or management career. Applied has a clear growth path with countless success stories of employees rising through the ranks.You will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to win and retain customers’ business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions – especially when customers are experiencing costly equipment breakdowns. You will also, on occasion, have the ability to utilize your mechanical aptitude to help solve customer problems or troublesome processes.
Just some of the things you’ll be doing on a daily basis:
- Assist customers by phone and in person at our facility
- Use your customer service skills and talents to clarify their needs, do research, and (after you get up to speed) recommend parts
- Be focused and driven to meet / exceed monthly sales goals while increasing customer satisfaction
- Process quotes, take orders and provide post-order service
Specific Qualifications For The Role Include
- 6 months of customer service experience preferred
- Desire to increase knowledge in industrial distribution products
- Excellent telephone skills
- Ability and desire to learn new systems and processes quickly
- Enjoys working with computers, including basic knowledge of Microsoft Office (specifically Outlook & Excel) and comfortable with Google search engine
- High school diploma or equivalent
- Valid driver's license and clean driving record (MVR)
- SAP / ERP experience, preferred but not required
- Some knowledge of industrial distribution products and hydraulics, preferred but not required
Benefits: Here is just some of what we have to offer:
- Base salary and bonus opportunities
- Health, vision, and dental coverage, 401(k) w/ company match
- Paid vacation, sick time, and company holidays
- Tuition reimbursement
- Personalized training and development program
- Career development and advancement opportunities
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity, age, disability, protected veteran status, marital status, medical condition or any other characteristic protected by law.If you need accommodation for any part of the employment process because of a disability, please send an email to hiring@applied.com or call 216-426-4389 to let us know the nature of your request.
Nearest Major MarketJob Segment: Customer Service Representative, Hydraulics, SAP, ERP, Customer Service, Engineering, Technology
Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity, age, disability, protected veteran status, marital status, medical condition or any other characteristic protected by law.If you need accommodation for any part of the employment process because of a disability, please send an email to hiring@applied.com or call 216-426-4389 to let us know the nature of your request.
Job Summary
JOB TYPE
Full Time
INDUSTRY
Wholesale
SALARY
$37k-47k (estimate)
POST DATE
05/31/2024
EXPIRATION DATE
06/21/2024
WEBSITE
web.applied.com
HEADQUARTERS
SPRINGFIELD, OH
SIZE
25 - 50
FOUNDED
1998
CEO
TONY BRUNETTI
REVENUE
$50M - $200M
INDUSTRY
Wholesale
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The job skills required for Customer Service Representative include Customer Service, CSR, Microsoft Office, Customer Satisfaction, Multitasking, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
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The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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