2 Jobs in Chattanooga, TN
CLIENTSOLV TECHNOLOGIES is Hiring an IT Help Desk Near Chattanooga, TN
Company Description
ClientSolv Technologies is an IT solution firm with over a decade of experience serving Fortune 1000 companies, public sector and small to medium sized companies.
Job Description
We are seeking an IT Help Desk professional for a 12-month contract in Chattanooga, TN. These roles will work onsite/in the office, Monday- Friday from 8:00 am- 4:00 pm.
In this role, you will be responsible for Tier I/II Support, Desktop/Deskside Support within the location, and Call Center Support.
The responsibilities of this role include:
Printer Administration and Troubleshooting:
-Server Print Queue, and local Queues
Active Directory Management
-Able to navigate Different OUs
- Able to look up attributes
- Able to reset password and unlock accounts.
iOS Management, Support, and Deployment
- Setting up new phones/iPads
- Resetting iTunes accounts
- Resetting network settings
- Backup/Restore device data
Video Conferencing
- Cisco WebEx
- MS Teams
- Cisco Presence video solutions
Network troubleshooting
- Internal vs external
- VPN
- LTE
- Wi-Fi
Application Troubleshooting
- Account permission
- Compatibility settings
- Browser vs installed
Remote support
- MSRA
- RDP
- TEAMs
- Webex
Hardware Deployment
Work within the ServiceNow application for:
- Ticket management
- Ticket assignment
Qualifications
- IT Help Desk experience
- Must be able to lift at least 50 pounds.
- Able to handle call volume of up to 30 calls per day.
- People/Customer Service skills required
- IT Call Center Experience preferred
Additional Information
These 12-month contract roles will work onsite/in the office, Monday- Friday for 7.5 hours per day
Job Summary
Full Time
$45k-56k (estimate)
12/08/2023
06/03/2024
The job skills required for IT Help Desk include Troubleshooting, Help Desk, Customer Service, Active Directory, Desktop Support, VPN, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Help Desk. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Help Desk. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Help Desk positions, which can be used as a reference in future career path planning. As an IT Help Desk, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Help Desk. You can explore the career advancement for an IT Help Desk below and select your interested title to get hiring information.
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