9 Jobs in Carson, CA
Hypercraft is Hiring a Technical service representative Near Carson, CA
The Customer Service Representative will be responsible for completing a broad variety of tasks, including managing
sales channels, helping with technical questions, and supporting business activities. You are responsible for vetting
B2B opportunities, order entry, and offering solutions to customers who are facing technical challenges with our
products or drive systems.
KEY RESPONSIBILITIES
Provide customer service support by clarifying the customer's request; assessing the situation;
selecting and explaining the most effective solution.
Order entry and follow up with customers to review orders or projects.
Pick, pack, ship orders as needed.
Respond to shipping inquiries and answer order status questions
Assist with placement of orders, refunds, or exchanges per company policies.
Provide advice and technical assistance
Managing workload, prioritizing urgencies
Build LV harness according to schematics, diagrams
SKILLS REQUIRED
Proficient with Excel, Word, Gmail-email, ERP and CRM programs (NetSuite and ZOHO respectively)
Excellent understanding of an Automotive EV drive system and major components
Prior sales and tech support experience
EV build experience an major plus
12v audio installation experience (major plus)
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Last updated : 2024-05-03
Job Summary
Full Time
$45k-56k (estimate)
05/04/2024
06/21/2024
The job skills required for Technical service representative include Customer Service, Installation, CRM, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technical service representative positions, which can be used as a reference in future career path planning. As a Technical service representative, it can be promoted into senior positions as a Technical Communicator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical service representative. You can explore the career advancement for a Technical service representative below and select your interested title to get hiring information.
If you are interested in becoming a Technical Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Technical Service Representative job description and responsibilities
Technical service representatives help customers resolve technical problems associated with a product or service.
04/08/2022: Spartanburg, SC
Technical service representatives need to be current on technological developments and trends to be effective on their job.
02/01/2022: Lowell, MA
Technical service representatives maintain record of call transactions using computer systems and special tracking software.
03/25/2022: Florence, SC
People experiencing tech related difficulties with hardware or software depend on technical service representatives to make things right.
01/24/2022: Cedar Rapids, IA
Guidance of the users to support them in becoming more productive.
04/12/2022: Lansing, MI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Technical Service Representative jobs
Understand the customer’s grasp of technology.
02/04/2022: Richland, WA
Have a clear escalation pathway.
03/25/2022: York, PA
Ability to use positive language.
03/05/2022: Biloxi, MS
Consider a professional certification.
02/17/2022: Alamogordo, NM
Create a Service Catalog Template.
01/31/2022: Sioux Falls, SD
Step 3: View the best colleges and universities for Technical Service Representative.
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