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Description
**Salary Information - Starting Hourly Rate of $17.50**
Description
Do you thrive in a fast-paced, customer focused environment? Look no further than the Customer Service Representative role here at the Lee County Tax Collector. In this role, you will serve the community through helping with a variety of tasks, such as Motor Vehicle, Driver License and Identification Card, Business Tax Receipt, Real Estate Tax, and Hunting and Fishing transactions. You will wear many hats and no 2 days will be the same.
While delivering 5-star service, you will connect with customers and be a part of vibrant team that strive for excellence every day.
Job Summary
The LCTC Customer Service Representative provides a full range of service delivery activities that support the Customer Service team and engage our customers. The representative contributes to the smooth operations of the service center by ensuring individual service levels meet or exceed established benchmarks and align with the customer service strategy for operational excellence and 5-Star customer service quality.
Main Responsibilities
Requirements
Job Requirements
FLSA Status Description
Work is performed under general supervision with limited latitude. Position exercises some judgment to determine in accordance with well-defined policies, procedures and techniques.
Work Conditions
Physical Ability: Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and material of light weight (5-10 lbs). Tasks may involve extended periods of time at a keyboard or workstation.
Sensory Requirements: Some tasks require the ability to perceive and discriminate visual cues or signals, and to communicate orally and in writing.
Environmental Factors: Essential functions are regularly performed without exposure to adverse environmental conditions.
Full Time
$51k-67k (estimate)
05/30/2024
07/28/2024
The job skills required for Customer Service Representative include Customer Service, Call Center, Communication Skills, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.