16 Jobs in Brunswick, ME
Atlantic Federal Credit Union is Hiring a Contact Center Representative I Near Brunswick, ME
Are you the Representative we're searching for? Someone who is committed to making a difference in our members’ lives. At Atlantic, we're convinced that extraordinary people are the heartbeat of the communities we cherish. If you're someone who thrives on phone conversations and navigates texting or email with ease, then this message is for you.
Every single day, through a variety of communication methods, this role is all about providing our members with information, advice, and solutions that make a difference.
Welcome to the central hub of Atlantic FCU—where all incoming calls and chats find their answer. As a Contact Center Specialist I, you're not just answering questions; you're an expert in our products and services, equipped to handle Tier I calls and chats with finesse, knowledge, and excellent service at our Member Service Center. Whether it's managing transactions, responding to balance inquiries, maintaining debit cards, recommending our products and services, or adeptly resolving account issues, you do it with a blend of friendliness, speed, and impeccable accuracy.
Ready to create exceptional member experiences? Join us. Let's make a difference together!
Atlantic is proud to be an Equal Opportunity Employer
Requirements
- It is our preference that you have at least one year of similar or related experience. Excellent verbal and writing skills required.
- Proficiency in computer software and online platforms is essential. Navigating complex member inquiries and working autonomously are crucial for success. Genuine interest and understanding of our products and services, along with a commitment to daily use, ensure member satisfaction. Each day is an opportunity to make a positive impact and help our members. Note that occasional Saturday commitments may be required.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Ability to Relocate:
- Brunswick, ME: Relocate before starting work (Required)
Work Location: In person
Job Summary
Full Time
Banking
$33k-44k (estimate)
06/05/2024
10/01/2024
atlfedcu.com
KENILWORTH, NJ
50 - 100
1935
ANTHONY MERO
$5M - $10M
Banking
Related Companies
About Atlantic Federal Credit Union
Atlantic FCU was founded in 1935 by a group of AT&T Western Electric employees in Kearny, N.J. They were dedicated to building a not-for-profit financial cooperative to meet their savings and borrowing needs -- an especially formidable task in that depression era. Over the years, we've grown from a one company credit union to one of the larger credit unions in New Jersey. The cooperative spirit among our founders that marked our early beginnings continues today. We take pride in providing outstanding financial services to our members at the lowest possible cost.
The job skills required for Contact Center Representative I include Products and Services, Commitment, etc. Having related job skills and expertise will give you an advantage when applying to be a Contact Center Representative I. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Contact Center Representative I. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Contact Center Representative I positions, which can be used as a reference in future career path planning. As a Contact Center Representative I, it can be promoted into senior positions as a Contact Center Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Contact Center Representative I. You can explore the career advancement for a Contact Center Representative I below and select your interested title to get hiring information.
If you are interested in becoming a Contact Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Contact Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Contact Center Representative job description and responsibilities
Launch outbound calls as appropriate
03/15/2022: Tacoma, WA
Often deal with customers that are confused or unhappy with the services or products they received from certain businesses.
01/20/2022: Chicago, IL
From enhancing the customer experience to up-selling and cross-selling, call center agents can serve several functions as an extension of customer support or customer service operations.
01/09/2022: Columbus, OH
Proficiently and professionally responded to customer and sales representatives questions pertaining to orders, product availability, backorders, price, products and services, procedures and policy.
01/16/2022: Providence, RI
Should understand situations from a customer's perspective and have a positive attitude toward people, even when dealing with difficult problems.
03/11/2022: Asheville, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Contact Center Representative jobs
Ability to type 30+ WPM
03/26/2022: Middlesex, NJ
Require specialized training to meet the unique demands of the job.
01/30/2022: Boulder, CO
Minimum of one year of customer service experience, call center experience preferred.
03/27/2022: Sioux Falls, SD
High School Diploma or equivalent with 2+ years Call Center experience or Associates Degree with 1+ year Call Center experience.
01/10/2022: Seattle, WA
Requires several soft skills.
04/03/2022: Raleigh, NC
Step 3: View the best colleges and universities for Contact Center Representative.
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