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Front Desk Receptionist
WSFSSH, Inc. Bronx, NY
$33k-43k (estimate)
Part Time 4 Days Ago
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WSFSSH, Inc. is Hiring a Front Desk Receptionist Near Bronx, NY

Position DescriptionThe West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH) is a community‐based organization whose mission is to provide safe, affordable housing with supportive services within a residential setting which enhances the independence and dignity of each person. WSFSSH develops, manages, and provides housing for low‐ income older persons, many of whom live with mental illness and/or have experienced homelessness.
Under the supervision of the administrator, the front desk staff is responsible for providing a range of services and supervision to residents with the goal of enabling residents to live as safely and independently as possible. Additionally, the front desk staff will work to maintain an environment of respect and compassion, which enhances the dignity of the residents, staff, and visitors. Specific duties include, but are not be limited to, the following:
RESIDENT SUPERVISION:
 Monitor the well-being of residents, including:
  • Monitor residents entering and leaving the building, responding to behaviors which might be dangerous to self or others (for example: if a resident is leaving the building, but appears disoriented and confused, response might include talking with the resident and encouraging him/her to stay in the lobby, notifying social service staff, or even calling 911 depending on the circumstances).
  • Respond to emergency calls from resident rooms, relay requests to appropriate staff and/or implement emergency procedures as needed.
  • Monitor use of the recreation area.
 Assist residents in obtaining needed services, including requests for building management and/or social services.
 Record and refer all requests for building repairs or services to appropriate staff.
 Monitor all persons entering or leaving the building, including sign-in/out log for guests, vendors, and aides.
 Exercise authority to refuse entry to building based on building guidelines and/or instructions from tenants and/or management and/or social service staff.
 Monitor alarms and investigate disturbances.
 Notify super and/or manager of emergency situations according to building protocol.
 Communicate emergency information clearly to authorities, tenants, and other staff. Call 911 as needed.
 Perform building safety rounds as directed.
ADMINISTRATIVE
 Answer the facility telephone in courteous and professional manner, announcing calls to employees, referring calls to voice mail, taking messages as appropriate.
 Maintain daily log of activities, occurrences, and observations.
 Write clear and accurate reports of incidents and actions taken.
 Assure, either through referral to appropriate on-duty staff, or by actually performing necessary work, that the front sidewalk is free of ice, snow, and/or dangerous obstructions and garbage.
Other Work as a member of a team to establish and maintain high level of care and respect for residents.
 Share information about resident progress, needs, and problems with other staff in accordance with WSFSSH Confidentiality Policy.
 Attend training sessions and conferences as required for enhancement of job skills.
 Implement emergency procedures, as necessary.
 Submit all required reports in a complete and timely manner.
 Work cooperatively and collegially with other staff members.
 Assist with other duties, as directed.
Qualifications Expected High School Diploma, or equivalent, required. Higher education preferred.
 Able to work in a multicultural and diverse environment.
 Able to perform job responsibilities.
 Able to speak, read, and write English (as required by DSS regulation 487.9.13).
 Experience working with dependent persons.
WSFSSH is an Equal Employment Opportunity Employer (EEO); employment is
based upon employees’ qualifications without discrimination on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristic as established by law.
Saturday and Sunday, 3pm-11pm
14 hours

Job Summary

JOB TYPE

Part Time

SALARY

$33k-43k (estimate)

POST DATE

05/18/2024

EXPIRATION DATE

06/13/2024

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The job skills required for Front Desk Receptionist include Confidentiality, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Receptionist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Receptionist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Front Desk Receptionist positions, which can be used as a reference in future career path planning. As a Front Desk Receptionist, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Receptionist. You can explore the career advancement for a Front Desk Receptionist below and select your interested title to get hiring information.

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