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MYSENIORHEALTHPLANCOM INC
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Customer Service Specialist
$40k-49k (estimate)
Full Time 2 Days Ago
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MYSENIORHEALTHPLANCOM INC is Hiring a Customer Service Specialist Near Brentwood, TN

Description

AVAILABLE FOR IMMEDIATE HIRE!

My Senior Health Plan is looking for an upbeat, compassionate individual who is hardworking, reliable, and committed to doing their best every day!

We have been around for nearly years but still have the small-business feel! There is MUCH opportunity for growth and development.

Essential Responsibilities:

  • THIS IS A FULL TIME, ONSITE POSITION. This is NOT a Remote/Hybrid position.
  • Responds to customer inquiries and issues with thoroughness, professionalism, and in a timely manner.
  • Efficiently processes administrative tasks as assigned, adjusting workload for occasional calling or data input projects.

Essential Duties:

· Outbound/inbound calling projects

· Answering incoming calls and fielding appropriately through an automatic dialer

· Transfers viable leads to My Senior Health Plan Inc. sales team

· Completes intake of prospect and client data through CRM (Salesforce).

· Data entry of incoming leads

· General data input

· Respond to client emails

· Customer service

· Organizes, files, and faxes applications and documents

· Back-up to all Administrative functions

· Working closely with the Administrative Team to continue development

Requirements

Must-haves:

  • Bachelor's degree (or experience in lieu of)
  • 3 years of administrative/clerical experience
  • Experience with CRMs
  • Excellent phone presence
  • Excellent command of written and spoken English
  • Professional and personable demeanor
  • Highly organized
  • Detail-oriented
  • Proficiency with all MS Office applications
  • Excellent multi-tasker
  • Eagerness to learn new tasks and grow with the company
  • Initiative to take on additional responsibilities
  • Open and enthusiastic about coaching
  • Maintains a sense of urgency with all tasks
  • Experience with auto-dialer preferred

Benefits:

  • Competitive base pay based on experience, and bonuses
  • Group Health Insurance including Dental, Life, and Vision – Employer pays 70% of employee cost!
  • Paid parking in La Jolla Village
  • 401k Match and Profit-sharing
  • Paid Sick Time & Vacation
  • Paid Holidays
  • A Positive work environment in the heart of La Jolla Cove - Walk to the beach on your lunch!
  • Corporate Wellness Program with a discounted gym membership

APPLY TODAY!

My Senior Health Plan is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, gender, sexual orientation, gender identity, gender expression, transgender, pregnancy, marital status, national origin, ancestry, citizenship status, age, disability, protected Veteran Status, genetics or any other characteristic protected by applicable federal, state, or local law.

*All offers of employment are contingent upon successfully passing a pre-employment drug test and background check.

My Senior Health Plan *participates in E-Verify.*

Job Summary

JOB TYPE

Full Time

SALARY

$40k-49k (estimate)

POST DATE

05/22/2024

EXPIRATION DATE

07/21/2024

Show more

MYSENIORHEALTHPLANCOM INC
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The job skills required for Customer Service Specialist include Customer Service, Data Entry, Initiative, Coaching, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Service Specialist positions, which can be used as a reference in future career path planning. As a Customer Service Specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Specialist. You can explore the career advancement for a Customer Service Specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Specialist job description and responsibilities

Customer service specialists also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.

02/03/2022: New Britain, CT

Maintained excellent customer relations and developed customer rapport * Resolved customers complaints on as needed basis * Effectively developed telephone communication skills.

01/27/2022: Lowell, MA

Customer agents talk to customers on behalf of businesses and companies.

01/30/2022: Rockford, IL

They help customers with their queries and complaints.

02/04/2022: South Bend, IN

A certified customer service specialist has a customer service job that entails speaking with customers regarding their orders or possible complaints.

01/31/2022: Rapid City, SD

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Specialist jobs

Certified Customer Service Specialist (CSS).

02/10/2022: Toledo, OH

Communicate as efficiently as possible.

01/12/2022: Gary, IN

Build lasting relationships with VIP users, develop open channels of communication and become a reliable advisor.

02/13/2022: Galveston, TX

Position requires thorough knowledge of product lines and the ability to exceed customer expectations.

02/17/2022: Pascagoula, MS

6-12 months of customer service experience and/or training; or equivalent combination of education and experience.

02/28/2022: Laramie, WY

Step 3: View the best colleges and universities for Customer Service Specialist.

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