Job Description

In this role, you will be instrumental in fostering relationships with our key accounts, driving sales growth,

and ensuring exceptional customer satisfaction. Your goal will be to meet and exceed sales targets,

retain high-value clients through strategic account management and identify new business opportunities.

You will act as a trusted advisor to our clients, understanding their needs and aligning our solutions to

their business objectives. If you have a proven track record in sales, excel in communication, and are

driven to achieve, we want you to help us expand our global presence and continue our rapid growth.

Responsibilities

Develop trusted advisor relationships with key accounts, customer stakeholders, and executive

sponsors globally

Meet and exceed sales targets and performance metrics aligned with business objectives

Ensure high annual retention rates by maintaining customer satisfaction for enterprise-level

accounts

Drive growth through plan upgrades and referrals

Resolve client issues and inquiries at a senior level across a global book of business

Generate ideas to support customers and enhance brand awareness

Utilize client feedback to improve the customer experience

Report on sales results in Salesforce and suggest improvements

Ensure brand consistency and stay updated with product launches

Lead product and sales training for junior team members

Requirements and skills

● Proven experience as a Senior Account Manager, with at least 3 years in the hospitality space

● Familiarity with sales & performance metrics

● Excellent communication skills and a customer service attitude

● Strong team management, analytical, and organizational skills

● Ability to communicate and influence key stakeholders at all organizational levels

Other Requirements

● Outgoing Personality - Gregarious

● Experience 3-5 years

● Hospitality Background / Deep Food & Beverage Knowledge

● Bachelors - Undergrad

● Service First Mindset

● Available some evenings & weekends

Betterment Package

● $55,000 Base/Commensurate with exp.

● Health Benefits

● Travel reimbursements - IRS mileage

● Cell phone allowance

● Opportunities for education & ongoing skill development